customers

Stop Shopping Cart Abandonment By NOT "Shipping" Your Customers To Your Competitors!

Adam Hommey — Tue, 25 Nov 2008 11:28:51 -0500

According to a recent Stompernet study, the industry average for shopping cart abandonment is 59.6%.

Shopping cart abandonment" means that someone goes to a website, reads the sales letter, and clicks on the buy link to go to the secure order form, but they don't finish filling out the form. So, this means that for every 10 people who click on a "buy" or "order" link to go to a shopping cart, only four (4) actually complete the transaction.

Stop Shopping Cart Abandonment By NOT "Shipping" Your Customers To Your Competitors!

Adam Hommey — Tue, 25 Nov 2008 11:21:33 -0500

Easy ways to Stop Shopping Cart abandonment resulting from High Shipping Prices...

Customer Altruism: A Complaint Really Is A Gift

DJ Francis — Tue, 30 Sep 2008 06:57:30 -0400

It is against our nature to respond receptively to complaints. At their base, complaints are alerts that we (or our business) are unsatisfactory and often are requests to change our behavior.

People usually don't like being told how bad they suck.

But in business you have a responsibility to please your customers. In this effort, you may do market research, put out surveys, or request exit interviews. But what if you could hear all of feedback without paying for it?

Bio and Interests: Jon Dale

Jon Dale — Thu, 25 Sep 2008 19:08:16 -0400

I started my career with an office overlooking the Time/Life building. I've had the pleasure of working with companies like Procter & Gamble, Nikon, Clorox, Dial, and Constellation Brands. I've helped businesses double and triple thanks simply to big ideas that were beautifully expressed. The world of advertising is barely recocnizable from when I began my career. Three things remain constant - big ideas work in any media, and good advertising connects on a human level, and nothing helps like a fresh perspective.

Bio and Interests: Daniel Hamm

Daniel Hamm — Fri, 01 Aug 2008 17:30:23 -0400

I am originally from prosperity, S.C. I relocated to the myrtle Beach , S.C. Area @ 6 year ago where i began to sell the Coastal Dream ! I specialize in moving people, Couples,Familys & busineses to the SOUTH ! I'm truly am Relationship expert, Who goes above and Beyond what is asked of him by my Customers & Clients !!

Interests , are outdoors, Boating, Golfing, Fishing, & all SPORTS !

News bites from the Hive for Beezoos' friends

Lorena Manolica — Thu, 19 Jun 2008 13:50:37 -0400

The laws of networking, new customers, marketing, word of mouth and things. More at beezoos.com

Good Designs? No, thanks!

abhishek bali — Sun, 01 Jun 2008 12:12:17 -0400

It amuses me how certain companies decide to approach design houses for solutions on Design while they donot want these design houses to really suggest them where they should go in terms of directions and product line. One of our clients is a market leader in a specialised industry, has been there for 20 odd years and is of such a stature that the service it provides is synonymous to its own brand name. To be at this position in aprice sensitive and ever in rapid flux market like India is an achievement.

of bubbles and froth

abhishek bali — Sun, 01 Jun 2008 03:23:34 -0400

'of bubbles and froth' revolves about my perspectives, key learnings and experiences about an on design for international and indian market and corporates. It fascinates me how corporates still view design not as an enabler but a tool they shoudl try hands at coz others are doing it too. Also, what interests me is the froth that is created within a design house between designers and their interaction with the marketing teams in and outside the organisation.

Nonsense at Work

James McIntosh — Wed, 26 Mar 2008 13:41:56 -0400

We, the enemy within:

We know that success comes from listening and paying attention to customers. And we know that paying attention to what our competitors are doing can uncover potential opportunities and threats.

For the same reasons, we also know that we should pay attention to the people inside our organization. But we don’t, not really. Most of the attention we pay them is in the form of instructions, rules, and regulations.