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Know When To Take a Break: Maintaining Composure Through Postponement

Last Friday, while on a weekly conference call, an issue generated enough heat to make one of the participants angry enough to leave the meeting. The meeting then proceeded without him (BTW: unless you are the boss, remember things ...READ»

Should a Leader Show Anger?

Some bosses express admiration and enthusiasm to motivate their employees. Others use anger and criticism to spur them on through intimidation and fear. Which works better, the carrot or the stick?READ»

VERIZON   |  Comment

Will Customer Outrage Ruin Verizon's Smartphone Campaign?

Verizon Wireless is on a roll: its Droid phones are making headlines, advertisements are getting under AT&T's skin, 4G is almost ready to roll and everyone seems convinced the carrier will eventually get the iPhone. But could ...READ»

AT&T   |  Comment

Fury and Alienation Roundup: AT&T Edition

The secret is out: the most innovative abilities of the new iPhone OS 3.0 are hamstrung by AT&T's idiotic inability to keep pace with Apple. And people are pissed. Once, that knowledge was the purview of the few, the ...READ»

DISEASE   |  Comment

Unrelenting Anger Causes Disease

Many people carry around loads of baggage from their pasts, full of anger, resentment, and frustration, never affecting the person(s) who are the receivers of this indignation.  The victim is the individual who cannot get beyond ...READ»