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Made to Stick

Why True Grit Matters in the Face of Adversity

Dan Heath and Chip Heath explain why some of the biggest victories are won an inch at a time.READ»

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Why Emotion, Not Knowledge, Is the Catalyst for Change

Forget dry statistics, say Dan Heath and Chip Heath. Real change comes from real feelings.READ»

Leadership Hall of Fame: Dan Heath, Coauthor of "Made to Stick"

We continue our examination of the business book "Made to Stick" with an interview of author Dan Heath. Heath looks at sticky ideas on social networks, and what makes a great business book.READ»

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How Do You Make Your Business Ideas Concrete? Look to Hamburger Helper

What can a Kleiner Perkins VC pitch, and Hamburger Helper from General Mills, tell you about how to make your ideas tangible and real? We continue our Leadership Hall of Fame series, a year-long look at the top business books and authors, with an excerpt from "Made to Stick" (2007) by Fast Company columnists Dan and Chip Heath. READ»

What CSR and Nonprofit Leaders Are Reading - Part IV

Following up on last Sunday's recommendations for holiday gifts and your own reading list, here are additional ideas from CSR and nonprofit leaders.READ»

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Team Coordination Is Key in Businesses

Dan Heath and Chip Heath explain why we tend to neglect coordination -- and suggest how to fix it.READ»

The Fundamental Attribution Error: It's the Situation, Not the Person

Sometimes what looks like a problem with a person is really a problem with the situation. Let me tell you the story of a woman named Amanda who worked for Nike in Vietnam. She traveled a lot, and when she got ...READ»

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Why Change Is So Hard: Self-Control Is Exhaustible

You hear something a lot about change: People won’t change because they’re too lazy. Well, I’m here to stick up for the lazy people. In fact, I want to argue that what looks like laziness is actually exhaustion. The proof comes from a psychology study that is absolutely fascinating.READ»

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Made to Stick: Watch the Game Film

Dan Heath and Chip Heath ask, Have you been looking closely enough at your business?READ»

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Dan Heath: Want Your Organization to Change? Put Feelings First

When we want people to change, we try to teach them something. We think if my Dad just understood the health complications obesity causes, he’d eat healthier. Or if my teenager just understood the danger of ...READ»

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Switch: Shrink the Change With One-Minute Praisings

What do you dread at work? Maybe it’s filling out expense reports. Making a cold call to a new lead. Giving a performance review to your employee Chester, who’s prone to tearing up at the first hint of ...READ»

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Dan Heath: How to Find Bright Spots

Let’s say your kid comes home one day and shows you this report card. Anything jump out at you? Well, if you’re like most parents, all you really see is this. And you’d hire a tutor, and your kid would ...READ»

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Dirtiest Hotels of 2009: A Lesson in Sparking Curiosity

I got a broadcast email one day from TripAdvisor. I was just about to delete it when I noticed the subject line: The Dirtiest Hotels of 2009. That gave me pause. I read some of the quotes from people who’d ...READ»

Don't Recruit Next Generation Talent, Grow It

Dan Heath and Chip Heath explain why you should grow your next generation of talent, not recruit it.READ»

The Mighty Statistic: How to Make Numbers Stick

I want to tell you about a statistic that changed my life and afterwards give you some thoughts about making your own data more life-changing. The stat was authored by my colleague Charles Fishman at Fast ...READ»

Made To Stick: Snapple, the KKK, and Making Ideas Credible

How do you get people to believe your ideas? Well, there’s something we can learn from really sleazy ideas that catch on. For years, Snapple struggled to fight rumors that it supported the KKK. The idea was ...READ»

Made To Stick: Presentations That Stick

How do you avoid that bullet-riddled PowerPoint presentation that everybody loves to hate? Here are three ways (presented without bullet points).READ»

Want to Motivate People? Get Them Out of Maslow's Basement

About 10 years ago, my brother Chip ran a study on what motivates people, and I want to run it on you now. So imagine that a company offers employees a $1,000 bonus if they meet certain performance targets. ...READ»

Made to Stick: The Birth of a Sticky Idea

After seeing a strikingly effective ad campaign, Dan Heath and Chip Heath wonder whether sodas will be the next cigarettes.READ»

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Jared: The Power Story

What's more interesting, that Subway offers seven sandwiches that are under six grams of fat or that those sandwiches helped a guy with a 60-inch waist get off the fast track to heart attack station? Answer: The story of Jared, of ...READ»