I'm a home inspector, and I'm looking for ideas on how to generate more business and outflank my competitor who has copied me (flattered?) in so many ways. Two of my competitors (partners) promote themselves like this: "Why hire one ...READ»
Dear Dan,
Everybody on my team is required to submit a monthly report. Always have been, always will be. Every single month, though, I have to chase some people down to turn it in, like it's a surprise to them that it's due. I've ...READ»
Dear Dan,
My daughter turned 16 about six months ago, so naturally I am terrified of her getting in a wreck. To make matters worse, I rode with her recently and she started texting while she was driving! I gave her an earful but ...READ»
Chip and I devoted a Fast Company column to making presentations stick--we discuss similar themes as the video but in more detail. You can also check out a longer 4-page document we wrote called "Making Presentations that Stick"--just ...READ»
George Loewenstein is the behavioral economist who formulated the "gap theory" of curiosity--here's his original paper on the topic. In Made to Stick, we talk about the gap theory in our chapter on Unexpectedness. (For teachers, we ...READ»
The story of how Jared was discovered--and why Subway initially rejected the campaign--is told in the Story chapter of our book Made to Stick. (Here's an excerpt of the Jared tale.) For more on the power of stories and storytelling, ...READ»
Chip and I love Snopes.com, the urban-legend clearinghouse. See its write-up of the false Snapple/KKK legend. In Made to Stick, we have a long section about testable credentials in the Credible chapter of the book. (Here's an excerpt ...READ»
Here's my brother Chip's research paper on the bias we have about other people's motivations. And In the Emotional chapter of Made to Stick, we discuss in detail what makes people care about an idea. And for a refresher on Maslow's ...READ»
Chip and I wrote a Fast Company column, "The Gripping Statistic," about making numbers stick. There's also a long section on sticky data in the Credible chapter of Made to Stick. Here's a link to the Charles Fishman piece on bottled ...READ»
