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Are User Behavior Analytics The Real Predictors Of Customer Engagement?

When it comes to consumer insights, the rise of the social web has been both a blessing and a curse: a blessing because companies now have an unlimited amount of data about their customers at their fingertips; a curse because they have to figure out a way to sift through all of that data to figure out what’s meaningful and what isn’t. READ»

Time To Saddle Up, Education Entrepreneurs! Investors Are Ready To Listen To Your Pitch.

The NewSchools Venture Fund Summit is an annual gathering of leading education reforms, education entrepreneurs and celebrities working to create a better education system. These are interviews with some of the faces at this year's summit in San Francisco.READ»

Baked In: The VC Who Discovered Facebook on Why All Businesses Will Become Social

Kevin Efrusy tells us why Facebook and Twitter are bringing about a "fundamental disruption" in the way business is done on the Web.READ»

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Flipboard iPad App Pretties Up, Declutters Your Social Web Life Into Magazine Form

Flipboard, like Pulse before it, looks to take advantage of the iPad's power and size to show certain information in a new and fun way. This time, it's Facebook and Twitter feeds.READ»

Open Graph: Now Every Web Page Can Get Some Facebook Love

Facebook, in its ceaseless quest to attract traffic to its site and sew up as much of the social Web as it possibly can, is soon to release a new tool that lets you embed elements of a Facebook page into any normal Web page. The ...READ»

Miley Cyrus Leaves Twitter, Yet the Internet Limps On

The departure of Miley Cyrus from Twitter has caused seismic waves of socio-technological uproar--or so you'd think by reading elegaic posts from the Washington Post, Yahoo News, Reuters, MSNBC and, perplexingly, NJ.com, all of whom ...READ»

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Will Robo.to's "Conversational Lubricant" Save the Art of the Phone Call?

Yesterday, we reported that Robo.to would be releasing an app this fall for iPhone and Android that co-opts your boring "incoming call" screen and presents you with all your caller's relevant social info: last tweets, video posts, ...READ»

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Facebook Acquires Friendfeed in Play for Relevance

Friendfeed was once called the "coolest service no one will ever use" by TechCrunch, but now that Facebook has acquired the 12-person company for an undisclosed sum, that maxim won't stay true much longer. Friendfeed's trajectory ...READ»

The Week that Twitter Tipped

Twitter has been a-tweet since 2006, but the first three months of 2009 have delivered the micro-blogging service unprecedented traffic, usership and media cachet. In the parlance of mad-haired Gladwell disciples, Twitter is ...READ»

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Government 2.0?

Sure, Obama used the Web to win the election. Now comes a much bigger test: Can he use it to govern more effectively?READ»

Government 2.0: Can President-Elect Obama Take What He's Learned On The Road to The Beltway?

We thought this day would never come. I cried in the voting booth yesterday. Like so many others, I had barely let myself believe that this could really happen– a woman and an African American, serious contenders on a ...READ»