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customer behavior

24-Hours: Where Does The Time Go? [Infographic]

This week the U.S. Department of Labor released their annual time-use survey for 2010. Based on annual research that has been conducted over many years, it provides a rich repository of information on how American's spend their time. This infographic examines these latest government figures further. READ»

5 Triggers That Make Your Product Addicting

Sure, games are fun, and group buying is a hot trend, but there’s more to them. What exactly creates the strong attraction for customers? Here are five ways to get the attention your product or service deserves.READ»

As Consumers' Demands Change, Designers Are All in the Behavior Business

Over the past few months, I've been busy riling up the design community with a theory that designers are now in the "behavior business," and I plan to explore this further in my posts in the coming weeks. Many of the ...READ»