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ATTITUDES   |  Comment

GREEN SERVICES REQUIRE A CHANGE OF BEHAVIORS

  Last week in Copenhagen I attended a side event in the Climate Change Conference (COP15). The topic was the importance of growing the service industries. There were two presentations from the hotel business and two ...READ»

BUSINESS   |  Comment

Solar powered winter gear anyone?

I stepped outside to get some coffee this afternoon and it was just terribly cold with the wind chill (-15c / 5F). I had a sweat and my Pea Coat on with my scarf tightly in place around my neck. I didn't want any freezing air to ...READ»

Kenan Samms
CHANGE   |  Comment

Three Ways to Channel Community Value

According to then World Bank president Jim Wolfensohn, communities were “the heart and soul” of the bank’s Knowledge Management (KM) initiative in the mid-1990s. Inside the bank, we called them Thematic Groups.I was on the ...READ»

ATTITUDES   |  Comment

CUSTOMER SERVICE IS KING

I just finished reading the book Trust Agents from Chris Brogan and Julien Smith. Obviously it is a must read for everyone in the business world. When I reflected on the content I had some kind of epiphany. Most corporations and ...READ»

ATTITUDES   |  Comment

COMMAND AND CONTROL: INNOVATION NEEDED!

    Many executives have the command and control management style. That is the dominant style which they have learned (and copied) from their bosses and that is the style with which they grew up in the ...READ»

Kenan Samms
CHANGE   |  Comment

Truly Visionary Leaders Create More Visionary Leaders

It is my pleasure to introduce guest blogger, James Allan. Enjoy his post below! -Seth KahanVisionary leaders have the ability to look into the future and create a map to a new area. Then, they get others to follow until the vision is ...READ»

Kenan Samms
CHANGE   |  Comment

Four Ways to Create a Better Future

Change is the law of life and those who look only to the past or present are certain to miss the future. – John F. Kennedy, 35th President of the USAIt’s easy to believe in the status quo. The existing state of affairs can seem so ...READ»

ATTITUDES   |  Comment

HOW TO GET OUT OF THE BUSINESS-AS-USUAL TRAP

One of the main constraints that managers and executives face is time and related to that priority. The day-to-day business and its challenges, small fires and other problems are consuming all their energy and time. They are ...READ»

ATTITUDES   |  Comment

HOW TO GET OUT OF THE BUSINESS-AS-USUAL TRAP

One of the main constraints that managers and executives face is time and related to that priority. The day-to-day business and its challenges, small fires and other problems are consuming all their energy and time. They are ...READ»

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