For retailers, an organized and convenient returns program can mean higher customer-loyalty, increased efficiency and lower operational costs. For customers, it makes the shopping experience smooth and easy – a service they are ...READ»
At UPS, sustainability is at the center of all it does. Through advanced technology, an enormous global workforce, alternate fuel vehicles and carbon neutral shipping options, UPS is able to deliver packages around the world, give ...READ»
The Healthcare industry is enormously complex and impacts the lives of people everywhere. With more delicate healthcare products entering the market, distributors are in need of a dedicated logistics program that can provide secure ...READ»
With snail mail in decline, the U.S. Postal Service is considering huge layoffs and service cutbacks. The designer of email as we know it, VA Shiva Ayyadurai, sees another way to save the business.READ»
In order to keep track of more than 15 million packages a day and provide more than 22 million daily online tracking updates, UPS has two primary data centers supporting its worldwide computer operations.
To ensure ...READ»
UPS has always been a leader in developing and deploying alternative fuel vehicles. From the introduction of electric delivery vans in the 1930s (28 in use today) to the addition of liquefied natural gas vehicles in 2000 (11 in ...READ»
Beginning in 1999, UPS undertook the largest capital project in the company’s history with the $1 billion expansion of Worldport – the UPS sort facility at Louisville International Airport. The expansion more than doubled the size ...READ»
Everyone knows UPS is a true leader when it comes to logistics and distribution. (How else could one company deliver more than 15 million packages to customers in 220 countries and territories every day?) What people may not know ...READ»
In UPS’s early days as a messenger service in Seattle (1907–1912), most deliveries were made on foot and bicycles were used for longer trips. It wasn’t until 1913 that the company acquired a Ford® Model T as its first package ...READ»
UPS is on track to achieve some pretty ambitious sustainability goals. How are they doing it? Amongst other things, they've taken to the skies.
For a company that's so well known for its trucks, it might be surprising that in 2009 ...READ»
UPS has a problem: Gas prices show no signs of decreasing, but the company can't cut down on its driving--there are packages to be had, after all. That's probably part of the reason behind UPS's commitment to improve the MPG ...READ»
UPS recently became the first small package carrier to offer carbon offsets to customers. Now the shipping company is upping the ante by expanding its carbon neutral shipping program internationally to over 35 countries. The service ...READ»
A couple of
years ago, I was having a beer in London pub with an executive from the Royal
Mail of the United Kingdom. We were discussing the reorganization of the UK’s
mail system and the challenges it faced. With the recent ...READ»
Spending an entire career at one company seems anachronistic these days, but that strategy has served Ann Livermore well. She's spent nearly 30 years at Hewlett-Packard, where she decentralized the company's structure and launched its eServices division.READ»
