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 <title>Trader Joe&amp;#039;s</title>
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 <title>How to do Quality without Sacrificing Value</title>
 <link>http://www.fastcompany.com/blog/valeria-maltoni/customer-conversation/how-do-quality-without-sacrificing-value</link>
 <description>&lt;p&gt;The term quality is one that every single business likes to claim, yet since fewer and fewer come through when it’s time to back up that claim with execution, it has joined the list of other once powerful and now empty words like:&lt;/p&gt;
&lt;p&gt;leader&lt;br /&gt;premier&lt;br /&gt;cutting-edge&lt;br /&gt;value-add&lt;/p&gt;
&lt;p&gt;I stopped going to regular supermarkets a long time ago. Isle after isle of identically soggy breads, rows of similar cereal and canned goods, the sheer volume and quantity of goods as well as the drab lighting and sulky staff are discouraging. &lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;http://www.fastcompany.com/blog/valeria-maltoni/customer-conversation/how-do-quality-without-sacrificing-value&quot;&gt;read more&lt;/a&gt;&lt;/p&gt;</description>
 <category domain="http://www.fastcompany.com/tag/innovation-0">Innovation</category>
 <category domain="http://www.fastcompany.com/tag/marketing">Marketing</category>
 <category domain="http://www.fastcompany.com/tag/customer-service">customer service</category>
 <category domain="http://www.fastcompany.com/tag/innnovation">innnovation</category>
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 <category domain="http://www.fastcompany.com/tag/conversation-agent">Conversation Agent</category>
 <category domain="http://www.fastcompany.com/tag/trader-joe039s">Trader Joe&amp;#039;s</category>
 <category domain="http://www.fastcompany.com/tag/innovation-2">Innovation</category>
 <pubDate>Mon, 22 Dec 2008 06:19:49 -0500</pubDate>
 <dc:creator>Valeria Maltoni</dc:creator>
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