Business Travel Gets an Upgrade at the Airport

Fast Company staff — Wed, 29 Oct 2008 16:45:07 -0400

Fiona Morrison, 46, leads a team that has helped develop the passenger-experience elements of T5, JetBlue’s new $743 million terminal at JFK which opened October 1.

"The airport should deliver as much of an experience as the flight itself. There are a million little touches that we've sprinkled throughout T5. We chose Italian furniture that's both sturdy and beautiful; we used indirect lighting and installed colorful, custom-design carpeting. If a space looks like a food court, people will treat it like one," says Morrison.

Business Travel Gets an Upgrade at the Airport

Dave Demerjian — Mon, 13 Oct 2008 17:45:36 -0400

Fiona Morrison
Director of Brand Management and Advertising
JetBlue Airways
Forest Hills, New York

Flight of Fancy

Fiona Morrison, 46, leads a team that has helped develop the passenger-experience elements of T5, JetBlue's new $743 million terminal at JFK, which opened October 1.