When you can attribute a 20% revenue gain to a customer centric culture or program, you get noticed. And that's exactly what happened to several Voice of the Customer thought leaders during the annual Allegiance Engage Summit 2011 in Deer Valley, Utah. READ»
With all the hype over hybrid and electric cars, it's easy to forget that the materials used to make a vehicle matter just as much as the engine inside. Mazda, at least, hasn't forgotten--the company's new Aqua-tech Paint System ...READ»
Are you responsible for developing new products or services for your company? If so, there’s a good chance you’ve read some books or articles on the subject. Maybe attended a conference on new product development. Perhaps even ...READ»
