clients

7 Ways to Delight Clients

Seth Kahan — Wed, 15 Jul 2009 10:55:08 -0400

I recently caught up with leadership guru, Steve Denning, author of award-winning books like The Secret Language of Leadership, and asked him about his new ideas on delighting clients.

Seth: So Steve, what’s all this about delighting clients? Why is this important?

How to Build Trust & Develop Relationships with Clients and Employees That Last a Lifetime

Dr. Alan Zimmerman — Wed, 08 Apr 2009 12:26:59 -0400

When it comes to customer loyalty, nothing is more important than the trust you develop with your customers. Research from Texas A & M University says if customers see you as being trustworthy and reliable ... and if customers see you fulfilling your promises … then they will become enthusiastic customers for life.

How to Achieve Your Goals with 100% Success Every Time

Dr. Alan Zimmerman — Wed, 08 Apr 2009 12:23:02 -0400

In the movie, "A League of Their Own," the baseball coach talked to his dispirited team, saying, "Of course it's hard. If it wasn't hard, everybody would do it!"

That's the way it is with success. It can be hard. But there are four sure-fire ways to achieve success at almost anything every time without failure.

4 Ways to Achieve Your Goals & Succeed Every Time Without Failure

1. Work hard.

THE AD AGENCY EVERY BUSINESS WANTS TO HIRE.

eustacia k. — Mon, 29 Sep 2008 12:31:23 -0400

1. They win new business in the slowest economy. They are thriving (and not just surviving) in times when other agencies are begging for business. They are the ones that are attracting new clients who don't seem to have a budget, but will find the funds to just work with the agency. Why? Because they are good at what they do ALL THE TIME.