Would you splurge for a small surcharge on UPS packages if it meant cutting down on carbon emissions? UPS is betting on it. The shipping company is now the first small package carrier to offer carbon offsets to customers. At $0.05 ...READ»
Amazon's purchase of online shoe retailer Zappos was surprising and interesting news all by itself, but now comes a twist: reports that this marriage made in e-commerce heaven may have been a shotgun wedding forced by Zappos' ...READ»
In an unexpected--and quirky--video announcement, Amazon is
acquiring the shoe-seller-turned-everything-seller Zappos for $807
Million in stock (that number from the press release rose to $880
million by the market's close, plus ...READ»
Everyone's (or no one's) favorite redesigned brands, Tropicana and Facebook, came up yet again at this weekend's Y Conference as Liz Danzico, chair of the new Interaction Design MFA program at the School of Visual Arts, focused on ...READ»
It's not about shoes, it's about customer service. At least that was the gist of Zappos CEO Tony Hsieh opening keynote at SXSW this year. Although the hoodie-wearing entrepreneur—#20 on the 2009 Fast Company 50—does sell about ...READ»
As I interview successful CEOs of innovative companies, I
see that there is one pattern of competition that consistently emerges. Pattern #34: Coordinate the uncoordinated.
In military circles they call it 4GW (Fourth ...READ»
I recently came across another video with Zappos CEO, Tony Hsieh, being interviewed informally by web entrepreneur Loic Le Meur. The interview, which is 20 minutes long and was recorded during the TED conference, can be found on ...READ»
Remember when Friendster was the bee’s knees? Then it was beaten out of the market by MySpace. Facebook and YouTube fever came next. Now it’s Twitter - the micro-blogging platform has revolutionized the way over 3 million monthly ...READ»
Last week I wrote about several different companies using Twitter as a Business Intelligence tool. After I posted the article, I received a Twitter from Zappos.com CEO Tony Hsieh thanking me for writing about his company and their ...READ»
