An ancient Chinese saying advises that you “borrow a road”
to reach your objective. If someone else has access to your customer, then
borrow his road to share this access.
An interesting permutation of this pattern is ...READ»
Last week I introduced an interesting hotel investment firm, Thayer Lodging. The owners, Lee Pillsbury and Fred Malek, were not new to the hotel game. They were part of a team that had driven jaw-dropping growth for Marriott Hotels. ...READ»
Every Friday vendors came around to play “lucky lotto.” These
vendors supplied food, chinaware, and table clothes to Lee Pillsbury
and Fred
Malek, the owners of Thayer Lodging, a
privately held hotel investment company that ...READ»
Does your company have an innovation strategy? If so, how was it first presented to you? Is it like a mission statement – detailed in an employee handbook and highlighted on a company website? Do you have to search high and low, ...READ»
In my book The Way of Innovation,
I talk a lot about how consumer habits can become a powerful underpinning of a
company’s grand strategy. For example, when I was a loyal Starbucks customer (someday I’ll share why I no longer ...READ»
Last week I spent a day with Microsoft managers in Redmond,
Calif. Much of the talk was about Bing, Microsoft’s new search engine. You may
have already read a lot about Bing – the massive marketing campaign of people ...READ»
