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Seven Smart Questions Customers Ask About Customer Experience Design

| by Mike Wittenstein

Overview article on customer experience design and how it can help your business.

Mike Wittenstein's One-Pager

| by Mike Wittenstein

Quick over view of Mike Wittenstein's speaking offerings for 2008/2009.

Speaker Kit for Mike Wittenstein

| by Mike Wittenstein

Mike Wittenstein's Speaker's Kit 2008/2009

FC Design Expert | December 1, 2008 8:36 pm | 0 recommendations

ePrize Connects Clients And Decreases Costs

| posted by Kaihan Krippendorff

As I wrap up my study of ePrize, I wanted to share more from my interview with Josh...

FC Design Expert | November 25, 2008 11:29 am | 0 recommendations

Stand On A Strong Foundation - ePrize Was Focused From The Start

| posted by Kaihan Krippendorff

Yesterday I began my...

FC Design Expert | November 24, 2008 3:58 pm | 2 recommendations

ePrize Versus Slither: Fabricating A Competitor To Stay Innovative

| posted by Kaihan Krippendorff

The interactive promotional company ePrize is under siege by a uniformed group of attackers...

FC Design Expert | November 20, 2008 1:34 pm | 2 recommendations

Rapper 50 Cent Butts Heads With Taco Bell In Trademark Infringement Suit

| posted by Jonathan Salem Baskin

There's a legal squabble going on between Taco Bell and rapper 50 Cent over a faux letter the company sent out, asking that the celebrity change...

FC Design Expert | November 19, 2008 1:30 pm | 1 recommendation

Are Entrepreneurs Selling the Soul of their Company?

| posted by Norman Wolfe

...

FC Design Expert | November 17, 2008 4:29 pm | 1 recommendation

Tradestation Competes with Microsoft Instead of e*Trade

| posted by Kaihan Krippendorff

In 199 AD, in a now-legendary Chinese military tale, a general named Sun Ce defeated his larger opponent by tricking him into...

FC Design Expert | November 14, 2008 5:03 pm | 2 recommendations

Leadership Code: In Recession, Strategy Even More Important

| posted by Kate Sweetman

It is a...

FC Design Expert | November 13, 2008 10:54 am | 1 recommendation

Should GM Start Making Floor Polish?

| posted by Jonathan Salem Baskin

A quick check of the headlines and blogosphere reveals some very innovative approaches to 'rescuing' GM and its brethren in Detroit. Most...

Member Blog | November 12, 2008 6:26 pm | 1 recommendation

Recession Pessimism

| posted by Guy Smith

I gave a talk on Marketing Technology in Troubled Times at the recent Software Business conference in San Francisco....

Want to write a blog for Fast Company?

FC Design Expert | November 12, 2008 3:51 pm | 2 recommendations

Lessons From the Obama Campaign Part II

| posted by Kaihan Krippendorff

Yesterday I began my...

FC Design Expert | November 12, 2008 3:47 pm | 2 recommendations

Lessons From the Obama Campaign: Overcoming Skepticism and Winning People Over

| posted by Kaihan Krippendorff

Creativity is generating a novel idea while innovation is transforming that idea into reality. Being creative does not make someone an innovator....

FC Design Expert | November 18, 2008 7:39 pm | 1 recommendation

Is an Innovation Contest Innovative?

| posted by Katie Barry

I read a news item today promoting yet another contest/open innovation/co-innovation website a company has developed to draw ideas from the...

FC Design Expert | November 10, 2008 11:54 am | 1 recommendation

Perception vs. Reality

| posted by Mark Dziersk

...

FC Design Expert | November 6, 2008 6:35 pm | 0 recommendations

48 Laws of Obama: Strategy Expert Robert Greene on How Barack Made History

| posted by Adisa Banjoko

On May 20, 2008, Barack Obama won the state of Oregon. No matter what opinion people made about Obama "not being ready to lead" a bi-racial man...

FC Design Expert | November 4, 2008 3:47 pm | 1 recommendation

Microsoft vs. Google: A 2,400-Year-Old Move

| posted by Kaihan Krippendorff

This week several seemingly unrelated news articles are actually talking about the same thing: a fundamental pattern of competition that reveals...

FC Design Expert | October 28, 2008 11:54 am | 1 recommendation

Find and Follow the Path Less Traveled

| posted by Kaihan Krippendorff

My good friend Sabrina Herrera wrote to me recently to say that the company she cofounded 15 years ago has gone public. Genomma...

Marketing Memos

| by Guy Smith

Marketing strategy and technology market insights from Guy Smith, the founder of Silicon Strategies Marketing.

FC Design Expert | October 27, 2008 1:03 pm | 1 recommendation

Buy.ology: Why We Buy What We Do

| posted by Mark Dziersk

It seems that I spend a great deal of time these days talking about the subconcious emotional drivers of designs. It turns out that there are...

Bio and Interests: Mike Scheiner

| by Mike Scheiner

Mike Scheiner is the Founder at Scheiner Inc, which...

FC Design Expert | October 23, 2008 9:06 am | 1 recommendation

Ad Ubiquity in Wired

| posted by Jonathan Salem Baskin

I enjoy Wired magazine when I'm done reading Fast Company, but this current month's issue left me wondering: where do the articles...

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