The social software market is booming as companies rush to deploy software that help workers share information and communicate with colleagues, customers, and suppliers. But it's tricker to implement than you might think. Here are 8 things you need to avoid to get it right the first time. READ»
Not content with bringing socialism to its boardroom, Flip cams to the family room, and comedic product placements to the nation's TV screens, Cisco has just unveiled a set of Web-based communication products that could put the San Jose company into direct competition with both Google and Microsoft.READ»
Kathy Harris of Gartner muses on the connection between innovation and knowledge management, the disappointment many organizations feel over their knowledge management initiatives, and the promise of social networking software to ...READ»
