LinkedIn's just launched its new platform to everyone interested in hooking up to the business networking site's APIs. Useful stuff, for some, but what it's really about is trying to usurp Facebook in the enterprise social networking space.READ»
I’ve heard all too often about organizations that sell phenomenal products or services, but then fall short of providing an equally great customer service experience. This can hurt a company’s reputation more than they know and ...READ»
Why would you share your documents with the world? Well, Scribd's CEO, Trip Adler has the answer: by sharing documents you make them social objects that a community can add onto. He gives us a demo and talks to us about how he got ...READ»