FastCompany RSS

salesforce

Salesforce's Desk.com Turns Any Employee Anywhere Into A Customer Support Ace

Desktop software is sold "by the seat." But a "by the hour" pricing structure offered by cloud-based apps means smaller businesses can put everyone on customer support--even the CEO or the weird guy clinging to his red stapler.READ»

Salesforce Builds A SocialHub Around Its $326 Million Radian6

Today the company is launching a new social insights platform, SocialHub, that integrates Radian6 into Salesforce's core CRM software. This enables businesses to keep real-time tabs on their customers, to monitor the positive and negative aspects of online dialogue about their brand, and to respond in kind.READ»

BranchOut Adds Tools To Let Recruiters Go Trolling on Facebook

RecruiterConnect is the first software product for businesses ever built on top of Facebook.READ»

IFIVE   |  Comment

iFive: Citigroup Hacked, Apple's Legal Maneuvers, Coupons.com's $1B Value, HP Pressures Oracle, Salesforce Buys Data.Com

Record heat is gripping the East Coast of the U.S. Also hot? Today's edition of iFive.READ»

LAWSUITS   |  Comment

Microsoft Sues Salesforce.com, Alleging a Whopping Nine Patent Violations

Microsoft filed a suit against business software distributor Salesforce.com, alleging violation of nine separate patents, mostly for back-end technologies. It's a rare show of force for the Redmond giant.READ»

Most Innovated Companies - Web

Sponsored by by Dan ...READ»

HI-TECH   |  Comment

SalesForce Segments

How SalesForce.com is using wise market segmentation strategies to grow.READ»

Getting It Right the First Time: Incorporating Data Tools Into Marketing Campaigns

Who? What? Where? When? Any company looking to share its message with the public needs to ask these questions first. But you already knew that, right? It's crucial these days that marketing dollars are used in the most effective ...READ»

WEB 2.0   |  Comment

Neil Young: Automotive Entrepreneur?

Neil Young has a new gig and it has nothing to do with music. The Linc Volt project aims to "Repower the American Dream", by proving that a zero-emission, electric vehicle is possible, economical and easy to implement.READ»