retailers | Fast Company

When Shopping Is Media, Retailers Become Content And Community Obsessed

BY Douglas CretsThu Jan 19, 2012

Women are looking to online shopping as a form of retail therapy that we know so well, and they'll have more fun and buy more of a product, more often, when given the opportunity to shop in a community. READ»

LEADERSHIP | Comment

The Only Lasting Competitive Advantage Is Extreme Trust

BY Don PeppersThu Jan 19, 2012

As technology generates more transparency from services like Amazon's Price Check, reviews on Yelp, and complaints on Twitter, consumers will hold businesses to higher standards, with no room for flimflammery or deceit. The only reliable competitive advantage that any business is likely to have is the extreme trust of its customers. READ»

DELL

Wise Up, Retailers: Smartphones Aren't Going Away

BY Will ReeseMon Jul 25, 2011

I recently asked an audience of technology buffs how many of them used their smartphones to help them shop in physical retail stores. Over half of the hands shot up. Now for the surprise. “Those with your hands up, please keep them ... READ»

RETAILERS | Comment

Nonsense At Work

BY James McIntoshTue Nov 24, 2009

Mr Retailer, break down that door!Here’s one for all you retailers out there busy preparing for Black Friday. Mr Retailer, break down that door.I have always wondered why I don’t like the open-air shopping malls so prevalent ...READ»

APPLE TAX | Comment

How to Beat the Apple Tax

BY Chris DannenMon May 11, 2009

So you're thinking about getting a Mac, but you don't want to pay the "Apple tax" that Microsoft's latest ads are always prattling on about. Here's how. Forget eBay The days of deal-having on eBay are gone, ...READ»

CAREERS | Comment

Diversity and the Retail Sector

BY Tory ClarkeTue Apr 7, 2009

As an early adopter with regard to formal corporate diversity initiatives, the retail sector used to be considered a high profile innovator and driver of diversity recruitment programs, while supporting the needs of a diverse employee-base. But does that remain the case today? Did the retail sector rest on their laurels following early diversity "wins", only to become less proactive in advocating and innovating in the diversity arena? READ»

LORD & TAYLOR | Comment

Star-Spangled Retail

BY Tim MannersSat May 31, 2008

As merchants go, it's hard not to admire ... Lord & Taylor. Lord & Taylor? The old-fashioned department store? The place for frumpy ladies who lunch and tea? The retailer that was basically sold for parts to financier ...READ»