Don’t fire the relationship:
Did you know that customers have relationships with people, not with organizations? Well, that’s something many businesses have forgotten in their rush to fire employees.
Managers glibly talk ...READ»
Want my business? Call me Mister
While you're out there fighting for my business, it might help to remember one of my pet hates. Complete strangers who call me James instead of Mr McIntosh.
This shallow familiarity that ...READ»
To utilize the power of authenticity in your life as a way to enhance your relationships, increase your fulfillment, and empower yourself, here are five key principles...
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If you want your customers to remain loyal... If you want a stronger team at work, you have to build a foundation of trust. Here are 4 Ways to Build Trust, Gain Loyalty & Retain Employees and Customers for Life.
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There are currently a bazillion blogs and articles on what any business or entrepreneur can be doing right now to weather the economic crisis and job lay-offs. Rean them all you want, but if you don’t get back to your bascis ...READ»
Last weekend I moderated an author event at the Texas Book Festival. The author I presented, Travis Nichols, is also a musician and said something that caught my attention. A simple phrase that went un-noticed until I brought it up at ...READ»
Interviewers and entrepreneurs often ask me the same question. What’s the most common trait between successful rock stars and successful entrepreneurs? I know they all wish I had a silver bullet, a magic fix and ...READ»
What would make a corporate lawyer give up his six-figure salary to make $13 an hour? One word: LEGO. It all started on Christmas 1978 in Colville, Washington, when five-year-old Nathan Sawaya
unwrapped his first set of LEGO ...READ»
October 15th is a day recognized around the world as Blog Action
Day. An annual nonprofit event, this year's 2008 theme is Poverty.
The event's goal is to unite the world's bloggers, podcasters and
videocasters, by posting ...READ»
Our omniscient government has a list of the most popular New Year's resolutions. Ironically, each one inidividually leads to a healthier happier life. A wish list? Perhaps, but if we the people fulfilled these important ...READ»
"Whoever... sees in illness a vital expression of the organism, will no longer see it as an enemy. In the moment I realize that the disease is a creation of the patient, it becomes for me the same sort of thing as his manner of ...READ»
Couples who work together have some unique advantages -- and face some serious challenges. Nan Langowitz, director of the Center for Women's Leadership at Babson College, suggests keeping the following things in mind.READ»
How many great husband-and-wife business teams can you think of? Us neither. But Kate and Andy Spade have figured out how to make their unusual partnership work. They've built a fashion empire -- but can they make it last?READ»
For Bob Basten, work was the most important thing in life. Now he's preparing to lose both. Here's how a remarkable leader is bracing himself, and his company, for the end.READ»
Thanks to the punishing demands of the new economy, marriage has become more complex, more stressful, and more difficult. These couples have designed marriages that work.READ»
