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Kenan Samms
CUSTOMER   |  6 comments

Megabank Miscalculations: Still treating people like numbers after all these years

BY Lynette ChiangTue Jul 14, 2009 at 4:37 PM

Last week in my post about coupon clippers I posted a photo of a sign I came across in Georgia. Once more with feeling: Smile Call customers by their names Thank them for their businessWe all recoil from cheesy and insincere ...READ»

HEALTHCARE PRACTICE MARKETING   |  Comment

Marketing Tip: Is It Wise to Advertise During a Deep Recession?

BY Kathy McCoyWed Feb 18, 2009 at 6:56 PM

If you are like most of our physical therapy clients, you have invested in print, radio or cable TV advertising at one time or another. You may have spent hundreds or even thousands of dollars to promote your services to potential new patients in these external media. But lately, you may be considering cutting back... READ»

INNOVATION   |  Comment

Retail Internet Marketing and SEO on a Shoestring Budget

BY Brian PaschSun Dec 7, 2008 at 12:12 AM

In turbulent times, only the strong will survive.  With the economy in recession, consumers are conserving their cash.  The last few months of economic volatility have forced retailers to battle waves of extreme ups and ...READ»

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