Today the company is launching a new social insights platform, SocialHub, that integrates Radian6 into Salesforce's core CRM software. This enables businesses to keep real-time tabs on their customers, to monitor the positive and negative aspects of online dialogue about their brand, and to respond in kind.READ»
Five years ago, in a small town on the east coast of Canada, the team behind Radian6 realized that businesses, big and small, would need a better way to engage with customers on the web. They built a platform to facilitate customer relationships by listening first.READ»
