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Configurator 2.0 Turns Customers Into Committed, Raving Fans

Configurators--those clunky, awkwardly named things you use to build custom products online (be it computers, shoes, or luxury cars), typically suck. Using these best-practice guidelines, you can build a targeted tool that will win your company not only a bunch of grateful and relieved customers, but some hard-core fans. READ»

You're not cool - I am. What is cool & finding the cool factor.

I'm a firm believer in the fact that every single one of us thinks that we are in fact "cool". I think, err, know, that I am cool because of the clothes that I wear, my long hair is cool, what I do is cool, how I do things, ...READ»