Last week my Internet connection was not
working, so I called the helpdesk of my ISP (internet service provider). This ISP has a brand image of providing
high quality services and they are #1 in customer ...READ»
Last week my Internet connection was not
working, so I called the helpdesk of my ISP (internet service provider). This ISP has a brand image of providing
high quality services and they are #1 in customer ...READ»
The enormous amount of change requires an
almost equal speed in learning. Changes are in so many areas like new
technologies, new government guidelines, global markets or social
media/networking. Also it is crucial to not only ...READ»
In earlier posts I did mention the
importance of using your own employees as a valuable source of new ideas. They
can for instance come up with ideas for new offerings based upon changed
customer needs, and also ideas ...READ»
It was Anthony Robbins who said that people
would only change through pleasure or through pain. Pain is the strongest
trigger of these two. This is the case at the personal as well as on the
organizational ...READ»
It was Anthony Robbins who said that people
would only change through pleasure or through pain. Pain is the strongest
trigger of these two. This is the case at the personal as well as on the
organizational ...READ»
More and more
organizations are looking outside for solutions to some of the challenges that
they are facing. That is an excellent way of getting in touch with experts, who
are the frontrunners in ...READ»
There is already a lot written about what
will happen to the culture of Zappos. Will it remain separate, will it be
integrated or will it be the ‘norm’ also for Amazon? I don’t know what will ...READ»
It's a question that has been tackled by thousands. In fact, there are literally tens of thousands of leadership studies, theories, frameworks, models, and recommended best practices. But where are the clear, simple answers we ...READ»
