Organizational change

Thinking Outside The Cup

BY Alison OverholtWed Dec 19, 2007 at 7:43 AM

Surprise! Starbucks barista-in-chief Howard Schultz is making a big, bold push into the music business. He aims to transform the record industry -- and turn Starbucks into the world's biggest brand, period.READ»

ENVIRONMENTAL ACTIVISM | Comment

Rocky Mountain High

BY Jena McGregorWed Dec 19, 2007 at 12:51 AM

How do you clean up and shut down an infamous nuclear site? By getting employees to work as hard as possible to put themselves out of jobs.READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT | Comment

French Hours

BY Seth GodinWed Dec 19, 2007 at 12:51 AM

With "French Hours," you can boost efficiency -- and eat all the croissants you want.READ»

BUSINESS TRAVEL | 5 comments

Calling JetBlue

BY Chuck SalterWed Dec 19, 2007 at 12:50 AM

JetBlue's recipe for customer service success combines work-at-home moms, flexible schedules, employee education, individual initiative, and... Potbelly Bear.READ»

INNOVATION | Comment

Lessons From the Doom Loop

BY Ted HarroWed Dec 19, 2007 at 12:50 AM

What to do when your company and career are caught in a death spiral.READ»

INNOVATION | Comment

Why JetBlue Is a Fast Company

BY John A. ByrneWed Dec 19, 2007 at 12:50 AM

This month's letter from the editor.READ»

INNOVATION | Comment

Dear Shareholder: It was a great year. Really. Well, sort of...

BY Danielle SacksWed Dec 19, 2007 at 12:50 AM

This is the new era of accountability, right? So why are most annual reports still exercises in obfuscation and evasion?READ»

BUSINESS BOOKS | Comment

For Disney, the Story Not Told

BY Charles FishmanWed Dec 19, 2007 at 12:49 AM

The Disney shareholder showdown was as long as an epic. Too bad it didn't have an epic hero.READ»

EMPLOYEE TERMINATION | 4 comments

Into Thin Air

BY Jennifer ReingoldWed Dec 19, 2007 at 12:49 AM

Maybe offshoring is good for the economy in the long run. Maybe it will boost productivity and save companies. But it's causing real pain to real people. And they never thought it would happen to them.READ»

INNOVATION | Comment

The Truth Shall Set You Free

BY Chuck SalterWed Dec 19, 2007 at 12:49 AM

For the past 23 years, Harbour and Associates has told U.S. automakers what they don't want to hear--that they're inefficient and uncompetitive. Here's why knowing the worst about yourself can be the best thing that ever happened to you.READ»

INNOVATION | Comment

Venture Capital, " Rightsized"

BY Justin HibbardWed Dec 19, 2007 at 12:49 AM

The old guard of venture capital is changing. The reason? Older partners downshifting as new money starts to flow in.READ»

INNOVATION | Comment

Crunching Monster's Numbers

BY Jennifer ReingoldWed Dec 19, 2007 at 12:49 AM

For Jeff Taylor, founder and chairman of Monster.com and a longtime observer of the employment tea leaves, the hot-button issue of jobs moving abroad ignores what he thinks is a cold, hard fact: The biggest job-related challenge in this country is likely to be too many jobs, not too few. This Web Exclusive offers Taylor's argument on why the aging of the baby boomers means dynamism, not depression, for job seekers.READ»

INNOVATION | Comment

Awaiting the Prodigal Economy

BY Linda TischlerWed Dec 19, 2007 at 12:49 AM

If we take our cues from hemlines and Porsche sales, the economy may indeed be on the upswing. So why don't we feel better?READ»

BUSINESS TRAVEL | Comment

On the Runway

BY Chuck SalterWed Dec 19, 2007 at 12:49 AM

As a corollary to May's cover feature on JetBlue, Fast Company senior writer Chuck Salter flagged down JetBlue CEO David Neeleman for a candid Q&A about how customer service, employee satisfaction, the long view, and hands-on leadership can help the upstart airline fly high -- and survive increasing competition and the challenges of fast growth.READ»

EMPLOYEE TERMINATION | Comment

The Responsibility to Retrain

BY Jennifer ReingoldWed Dec 19, 2007 at 12:49 AM

In a Web Exclusive interview with Fast Company, RIT professor Ronil Hira considers the arguments for and against offshoring, as well as who is responsible for the American workers left behind.READ»

INNOVATION | Comment

Fast Talk: Lessons From The New Economy

BY Ryan UnderwoodWed Dec 19, 2007 at 12:48 AM

Everyone learned, or relearned, something from the epic boom and bust. We ask five of that era's luminaries for their insight.READ»

BUSINESS TRAVEL | Comment

And Now the Hard Part

BY Chuck SalterWed Dec 19, 2007 at 12:48 AM

Can JetBlue make the leap from popular (and profitable) niche airline to major player -- without losing its soul? Only if it can grow big but stay small at heart.READ»

INNOVATION | Comment

The Grocery Chain That Shouldn't Be

BY Irwin SpeizerWed Dec 19, 2007 at 12:48 AM

Trader Joe's stores are cramped, the brands private label. But cost control, simplicity, and cheerful employees spell red-hot growth.READ»

ONLINE BUSINESS | 4 comments

What We Learned In The New Economy

BY Jennifer ReingoldWed Dec 19, 2007 at 12:47 AM

What We Learned A Brief History Profiles Vocabulary Where Are They Now? What You Learned It's a foggy, rainy December afternoon at the port of Redwood City, California--the kind of day that makes reality hard to discern, ...READ»

EMPLOYEE TERMINATION | Comment

The Faces of the Jobless Recovery

BY John A. ByrneWed Dec 19, 2007 at 12:47 AM

This month's letter from the editor.READ»

INNOVATION | Comment

Kenny Moore Held a Funeral and Everyone Came

BY Linda TischlerWed Dec 19, 2007 at 12:47 AM

A former monk has found a suprising new mission--ministering to the needs of employees at KeySpan Corp.READ»

INNOVATION | Comment

A Call to Action

BY Shoshana ZuboffWed Dec 19, 2007 at 12:47 AM

In her new column, this noted author and Harvard B-School professor says the 20th century model of capitalism is dead.READ»

DESIGN IN BUSINESS | Comment

Revisiting the New Economy

BY John A. ByrneWed Dec 19, 2007 at 12:47 AM

This month's letter from the editor.READ»

INNOVATION | Comment

Intel's Portfolio Is Way Down. And That's Okay.

BY Nate NickersonWed Dec 19, 2007 at 12:47 AM

Since the collapse of the initial-public-offering market in 2000, the venture capital business has been positively toxic. So who would keep making deals in such an environment? Well, the biggest name in venture capital these days isn't a traditional VC firm at all. It's Intel Capital, the venture investing arm of the world's biggest chip maker.READ»

INNOVATION | Comment