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Is Amazon the New Wal-Mart?

Egos at Amazon must be riding high this month. The retailer sold out of its flagship product, the Kindle DX, not once but twice. Then, to cap it all off, this morning investment research and banking firm Cowen and Company called ...READ»

Why Online Retailers shouldn't be afraid of Customer Reviews

A while back I came across a really great post by Joshua Porter about “Why You Shouldn’t be Afraid of Customer Reviews.” A lot of what he discusses is key to our own understanding and strategy around product reviews, and ...READ»

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