Obama wins. America gets a new service innovation capability.
It took only seconds after McCain's concession last night for e-mails to start arriving from Brazil, Malaysia, and Europe. The most significant one, in my opinion, ...READ»
Complaints are a first step to innovation. When your customers complain, they're sharing valuable knowledge with you about their unmet need. Knowledge that, if acted on properly, can guide your idea or innovation to the top. ...READ»
Idea to innovation. Time to market. Scrap heap or bestseller. For your innovation or idea to make it through the stage gate, gauntlet, market, etc. it has to be communicated. It needs a story. Stories help people understand the ...READ»