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Human Lie Detector Paul Ekman Decodes The Faces Of Depression, Terrorism, And Joy

Since he experienced tragedy at age of 14, the real-life psychologist who inspired the show "Lie To Me" has searched for signs of hidden human emotion in faces. New applications based on his findings are getting attention from Apple, Pixar, Google, the Army, and others. READ»

Truly Tackling "Social Media" Will Require a Deep Shift in Corporate Logic

I've consistently seen conjecture, and occasionally even numbers, to back up the point that recessions drive innovation. In particular, one of the oft-repeated "truths" is that a down economy clears us of outmoded thinking as ...READ»

Does Social Media "Work?"

The answer is "yes" according to a Nielsen/Facebook study.  Nielsen studied more than 125 Facebook ad campaigns and concluded that: ...earned media and social advocacy made Facebook users more likely to notice ads, absorb their ...READ»

No, I Don't Want to Be Friends With My Butter: Brand Relationships for the Social Media Era

While brands still try hard to "crack the Social Media code," most seem to understand consumers no longer find the prospect of being friends with a brand more engaging than the single click it took to fan the brand page on Facebook. ...READ»

Death of a Salesman, Starring Tiger Woods

His brand didn't tank because he smashed his car on a residential street he'd driven hundreds of times before or even because there was something fishy about the whole incident; it changed because he stonewalled.READ»

What CSI Can Teach Us About Shopper Behavior

Great retailers know they must be in the rhythm of societal trends. We know how contemporary Apple stores, Abercrombie, Sephora's, and Coach stores feel. But I want to talk about plain old grocery shopping. Like a CSI episode, where ...READ»

How Thriller Novelist J.C. Hutchins Turned a Passionate Fan Base Into Successful Book Sales

Does an author need a publisher anymore? Are the rules of book publishing crumbling? Successful thriller writer J.C. Hutchins shares his thoughts.READ»

10 Things Corporations Can Learn from Pro Wrestling

Recently, writing about the death of the incomparable Capt. Lou Albano, journalist Phil Reisman with The Journal News wrote: "Somebody once said that to understand America, you have to understand pro wrestling." If you're looking ...READ»

Why Online Branded Entertainment Should Study Soap Operas

With so many companies in the past few years talking about producing online video and other forms of "branded entertainment," I'm amazed by how people often talk about these trends as if they are new. Radio and early television was ...READ»

Spreadable Media: A Cure for Viral Marketing

If a viral marketing campaign drops in a press release, is it really viral?READ»

Who Benefits When Media Industries and Academics Dialogue?

In Monday's post, I wrote about the promise for dialogue between media studies/communication academics and media/corporate communication professionals. In my experience, when media industry practitioners and academics come together to ...READ»

Breaking Down Advertising's Walls

In his blog here at Fast Company, Faris Yakob said that the advertising industry is no more, and now there's only the communication industry. Faris is quite right that the traditional walls and boundaries are shifting. As "Director of ...READ»

Forget the Consumer (Momentarily). Focus On the Shopper

Last month, Procter & Gamble laid down the law for all its advertising agencies, explaining that If a marketing idea doesn't connect back to the store and impact shoppers at the point-of-purchase, they aren’t interested in ...READ»

Is Creativity Worth $964 an Hour?

A recent survey from the 4As reported that advertising agencies with more than 500 employees bill their clients $964 per hour for their chief creative executives. And Art & Copy, the recent documentary about the advertising ...READ»

Three Insights To Inspire Marketers

Here are three approaches that we’ve successfully put into practice at partners + napier: Participate. Whenever possible, we immerse ourselves in the target’s world. In trying to crack the insight for Thule car racks, we ...READ»

Online Marketing Research: It Was the Best of Times, It Was the Worst of Times

A little more than two years ago, just when online research had become a major source of data for marketers looking to keep their fingers on the pulse of consumers, Procter & Gamble’s marketing research leadership dropped a bomb.READ»

How to Put Your Business in the Right Social Media Circles and Make Them Work

You wouldn't open or expand your business before hunkering down to research the right location, appropriate merchandising, and demographics. You'd also take pains to understand the purchasing habits of your customer. What about your ...READ»

Market Research 3.0 Is Here: Attitudes Meet Algorithms in Sentiment Analysis

This is the marketer's and researcher's dream. Reconciling the natural tensions that challenge and befuddle brand planning:Feelings & FactsSentiments & Statistics Qualitative & QuantitativeFocus Groups & ...READ»

Does Branding Pay Off for Colleges? Harvard Thinks So.

It has taken a while for branding to seep into the world of higher education. Traditionally universities and colleges have not been staffed by professional marketers. There has been a revulsion toward the concept of Customers, in ...READ»

This Five-Letter Word Is Key to Marketing Success: B-R-A-N-D

While the concept of personal branding has taken off, corporate branding seems to go in and out of favor. Economic cycles may have a lot to do with that. With the growth of the Internet and social technology tools, personal branding ...READ»