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Management Consulting

Change… just get the ball rollin’

I love the quote below from former President Bill Clinton. Regardless of whether you are for, or against, health care reform doesn’t matter (advocating or disparaging health care reform is not my point here). The quote captures what ...READ»

Don’t be a snob about managing change

One of the most dangerous things you can do is think you’re different than everyone else. I have found that the best way to manage change is by asking for a lot of help. The question is, how do you know who to take advice ...READ»

Muster up some courage and leap!

I’m an equestrian; my passion—horses. Sun going down, horses eating dinner, my riding coach, Jen, tells me a story. She just returned from teaching a riding clinic and one of her students shared that she was having trouble getting ...READ»

Is the field of change management saddled by best practices?

Saddled by best practices Why change is needed in the field of change management Let me assure you that this is a thoughtful person who shows all due deference to those that have gone before me. I would add that now more than ...READ»

The Change Leader of Tomorrow

The change leader of tomorrow will not be a left brained technologist, but they will understand the implications of technology. The change leader of tomorrow will not be a touchy-feely HR person, but they will understand the implications of human behavior.READ»

Change Readiness: Insight vs. Effort

I spoke with a lady yesterday that asked me a valid question that inspired me to write this post. She asked, "What does it cost to do a change readiness assessment?" I responded, "It depends - what insights are you trying to ...READ»

Change by Design Insight No.1. Go out into the world

Quantitative data that measures what we already know rarely yields insights that create impactful change. A better starting point… go out into the world. Observe the actual experiences of those that will be impacted by change. ...READ»

Why Change Management Needs Design Thinking

Unfortunately, traditional change management tactics fall short of realizing successful change. Tactical change management plans are only as useful as the strategy that drives them. You can’t put your change process into boxes and ...READ»

Leading Change: It's Time to Pause

LEADING CHANGE: IT’S TIME TO PAUSE The changing color of the leaves, the snow on the mountain peaks, and the brisk air reminded me today that it’s time to pause. Organizations, communities, and families have undergone a great ...READ»

Changing the Definition of Change Management

The current definitions of change management are hopelessly ’soft’ and poorly defined. READ»

Practical Change Management: The Top 10 Countdown

10. LEARN TO LEAD CHANGE BECAUSE (1) YOU CAN, and (2) IT DIRECTLY IMPACTS RESULTS The rate of change is exponentially increasing and professionals are looking for real world practical help to survive and thrive as their ...READ»

Have You Defined your Social Architecture?

The world of business discovered social media in 2009. Business professionals are setting up professional Facebook pages, groups and fan pages for themselves and their companies in a way they never did with LinkedIn, MySpace or Plaxo. ...READ»

Does Your Organization Eat its Young?

There is an expression used in corporate governance called “eating their young.” It defines the practice of hiring high-functioning candidates from the best schools into entry-level positions, working them hard for several years ...READ»

The Hidden (High) Cost of Corporate Announcements

Corporate announcements provide the market with the information needed to properly assess the corporation’s stock price. Some of these announcements include information that may indicate a change in the organization itself, like a ...READ»

Who is the Business Architect in your Organization?

Every organization has at least one Business Architect, though they are not often referred to as such.The CEO often acts in the role of Business Architect when the issues facing the organization do not become too complex.However, when ...READ»

Good Ideas Rarely Rise to the Top (In Your Company)

Many corporate Boards of Directors operate under the belief that "good ideas rise to the top." This is important because these Boards are directly responsible for the long-term health and growth of the company, to which good ideas ...READ»

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Do or Die: Business Owners and Sales Professionals Unite

It’s sink or swim in today’s economic climate and only the tough will survive… or those that know exactly what to do in a down marketREAD»

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“Pull Selling” - How do you do it? Part II

There is only one way to sell today, and that is to get your customers’ blessing READ»

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“Pull Selling” - What is it? Part I

How to boost your income with your customers’ blessing.READ»

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Crisis Buster Tip #10: In a Tough Economy, Better Customer Service Wins

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” ~Peter DruckerREAD»

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Crisis Buster Tip #15: Want More Sales? Keep Smiling

Patrick Valtin, international business coach, reveals a discovery about top sales professionals and how to use this to increase sales in any economy…especially the tough ones.READ»

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Crisis Buster Tip # 9: How Complaints are a Sure-Fire Way to Sales

“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.” ~Zig ZiglarREAD»

Crisis Buster Tip #1: What Did Mark Twain Say about the Current Economic Crisis?

Do you know your history? If you do, you have no reason for worry, for the current economic crisis is “just” a repetition of the past.READ»

Deloitte

Deloitte's Swanky Headquarters are Optimized for Itinerant Workers

Management consultants are, by nature, a pretty staid lot--to project authority, whether its McKinsey or Bain, they usually err on the side of cautious, albeit luxurious design. Not so with Deloitte Consulting, which recently ...READ»

How to Take Effective Action to Generate New Business in 3 Easy Steps

Some business owners are amazingly creative in their efforts. But they may also have stacked up failures or their successes have been hit or miss because they lack a basic understanding of what it is that actually produces a result in the Public relations and marketing arena. Their mantra then becomes “I’ve tried it all, what else is there to do? There is no real solution.”READ»

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