Management

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5 Reasons Best Practices Suck

Best practices are like vampires: they can suck an organization of productivity, drain its creativity, and bleed its initiative. If you seek perfection in perpetuity, your organization’s learning apparatus will become an animated corpse cursed through the ages to feed on its ancestors.READ»

8 Reasons Your Social Initiative Will Fail

The social software market is booming as companies rush to deploy software that help workers share information and communicate with colleagues, customers, and suppliers. But it's tricker to implement than you might think. Here are 8 things you need to avoid to get it right the first time. READ»

Mentors Are Useless--But They Don't Have To Be

I am a lousy mentee. It’s a funny admission to make as someone who makes her living as professional mentor. Sure, I train my clients on how best to leverage my expertise. Of course, that doesn’t mean that I follow my own advice very well.READ»

Ford's Nancy Lee Gioia On Leading Where The Rubber Meets The Road

In her 30 years with Ford Motor Company, Nancy Lee Gioia’s learned a thing or two about teamwork, sparking innovation, and being a driving force in what was once considered a man's industry. READ»

4 Things To Consider Before Becoming A Social Business

Before you can magically transform yourself into a social business, you have to understand what that means, and what is possible for your individual businessREAD»

How To Escape PR Hell

With 2,000 press releases distributed every day, there’s never been a better time for great PR or a worse time for bad PR. Brand identity expert David Brier teams up with cartoonist Tom Fishburne to expose why PR has gotten such a bad name--and what you can do to avoid it.READ»

How To Find Your Next $140 Million

There's likely one single metric on which you could focus to yield the most growth for your company. The trick is figuring out which metric that is. READ»

3 Ways To Deal With A No-Win Situation

If you're a Star Trek aficionado, then not only have you heard of the "Kobayashi Maru Scenario" but you can recount it easily to others--it's a no-win situation cadets encounter at the Starfleet Academy. How we deal with these situations in real life is crucial. READ»

The Ultimate Crisis-Communications Checklist: 6 Steps To Master Your Disaster

Whether you’re digging your way out of a negative PR avalanche or simply need to scrub a less-than-squeaky-clean outburst, here are tips from branding experts on how to handle public outrage with grace and style.READ»

8 Surprising Ways To Delight Customers

Look across the universe of possible ways you could delight your clients this month. It's easier and less costly than you think. Skip the traditional "drinks and dinner" route and consider these fresh alternatives. READ»

It's 10 P.M., Do You Know Where Your Employees Are? 4 Steps To Set After-Hours Work Expectations

Leaders fail to clarify their personal preferences for staying connected to work with technology, and don’t share their expectations of the responsiveness with their direct reports. This leads to misguided assumptions that can wreak havoc on work/life balance--and most leaders have no idea any of this is happening.READ»

Is Your Company About To Be Knocked From Its Perch?

In today's competitive environment, staying the course is the kiss of death. Nest disrupted thermostats; what will you choose to do in your industry?READ»

Buyer Beware: 3 B2B Public Relations Don'ts

PR is often, to its misfortune, confused with advertising. Yet, the two are as different as say the proverbial country mouse is from its city relative. Public relations, at least in the B2B world, is all about credibility, education, thought leadership. And, yes, it’s about self-promotion, but done in a way that bolsters credibility.READ»

The Most Influential Business Book Of The Last 30 Years

In the 30 years since In Search of Excellence was published, critics have found flaws in its methodology, its content, and even its writing style. But the case can be made that it is the most influential management book not only in these last three decades, but perhaps ever.READ»

The Wikipedia Way Of Motivating Your Employees

The next time you visit Wikipedia, take a moment to soak in the enormity of the project--and reflect on the fact that it was created by unpaid volunteers motivated by nothing other than their own passion and sense of purpose. Here's how you can inspire the same zeal in your team. READ»

5 Early Birds Share Everyday Productivity Strategies

We can't all be morning people, but we can crib from the caffeine-stained playbooks of successful early risers. Here's how.READ»

What is Socializing Business

The power of social media, technology and even more recent developments in gaming has created enormous opportunities to transform the user experience of many product categories. The concept of ‘socializing business’ first coined by Mailman is meant to capture the essence of this phenomenon.READ»

Apple Looks Abroad To Spruce Up Its Exec Team

Apple's business rolls along like a well-oiled machine, in part because its executive team has been largely home-grown and internally developed for years. Two recent hires suggest that is changing under Tim Cook.READ»

Leadership Lessons From The GOP Primary Race

Business owners have more to gain from the GOP primary process than entertainment--in fact, there are a number of valuable leadership lessons that have been illustrated in recent weeks.READ»