I started my career with an office overlooking the Time/Life building. I've had the pleasure of working with companies like Procter &...
My name is Randa Clay, and I am a designer and marketing consultant with my main focus being design and...
Earlier this week, I asked members of the Relevance Group on Facebook (see link at the bottom of the page) as well as subscribers of my newsletter to...
What most people tend to overlook ins ervice companies is that the customer identifies your company with the...
MOVIE CLIP: ...
As merchants go, it's hard not to admire ... Lord & Taylor. Lord & Taylor? The old-fashioned department store? The place...
The emotional charge of retail is so often underestimated, its potential to connect with people so underrated. In today's New York Times...