What did you learn in 2012 that you will carry forth with you into 2013?
"For me 2012 is when a real deep discussion and a mainstream discussion emerged around the combination of product and user interface. UI has always been an important part of any experience but now it's being talked about as an embodiment of what a brand means
"My biggest lesson of 2012 has been the impact of organizational structure on a company’s ability to get create, innovate, evolve, or just plain survive. Everyone knows that hiring, engaging, and retaining talent is a huge competitive issue, but I don’t think enough executives of companies big and small realize the impact the way they organize their talent has on the company’s overall productivity."
2) How do you think you'll apply it in the year ahead?