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BUSINESS TRAVEL   |  5 comments

Calling JetBlue

BY Chuck SalterWed Dec 19, 2007 at 12:50 AM

JetBlue's recipe for customer service success combines work-at-home moms, flexible schedules, employee education, individual initiative, and... Potbelly Bear.READ»

LEADERSHIP   |  Comment

Feedback: Things Leaders Do

BY Fast CompanyWed Dec 19, 2007 at 12:50 AM

Fast Company's readers are leaders. So we turned to you to learn more about the successful characteristics, qualities, and skills of leaders.READ»

LEADERSHIP   |  Comment

The Corporate Shrink

BY Dr. Kerry J. SulkowiczWed Dec 19, 2007 at 12:50 AM

A boss with more than work on her mind.READ»

INNOVATION   |  Comment

Lessons From the Doom Loop

BY Ted HarroWed Dec 19, 2007 at 12:50 AM

What to do when your company and career are caught in a death spiral.READ»

INNOVATION   |  Comment

Why JetBlue Is a Fast Company

BY John A. ByrneWed Dec 19, 2007 at 12:50 AM

This month's letter from the editor.READ»

LEADERSHIP   |  Comment

Do You Make the Grade?

BY John A. ByrneWed Dec 19, 2007 at 12:50 AM

Our own editor got tough grades when he asked Fast Company staffers to evaluate his performance using an online service.READ»

ECONOMIC DEVELOPMENT   |  Comment

Prophet of Productivity

BY Carleen HawnWed Dec 19, 2007 at 12:49 AM

Cisco CEO John Chambers sure showed the chrome-domes in Davos a thing or two.READ»

LEADERSHIP   |  2 comments

The Thrill of Defeat

BY Bill BreenWed Dec 19, 2007 at 12:49 AM

Want to know how to motivate people to take on tough odds? Ask the folks in Pfizer's labs, where managing failure is a fine art and superhuman persistence an everyday habit.READ»

INNOVATION   |  Comment

Smart Strategies: Putting Ideas To Work

BY Alison OverholtWed Dec 19, 2007 at 12:49 AM

"There have been several great eras in strategy," says one consultant. "This is not one of them." Still, there are signs of a renewed appetite for new thoughts. To get a sense of the enduring power of a big idea, we look at five companies that are putting smart strategies into action.READ»

EMPLOYEE TERMINATION   |  Comment

Moment of Truth?

BY Keith H. HammondsWed Dec 19, 2007 at 12:49 AM

Report From the Past.READ»

EMPLOYEE RETENTION   |  Comment

The Corporate Shrink

BY Dr. Kerry J. SulkowiczWed Dec 19, 2007 at 12:49 AM

When a founder won't name a successor.READ»

CUSTOMER SERVICE   |  Comment

Between The Lines

BY Fast CompanyWed Dec 19, 2007 at 12:49 AM

The stories behind this issue's stories.READ»

INNOVATION   |  Comment

The Truth Shall Set You Free

BY Chuck SalterWed Dec 19, 2007 at 12:49 AM

For the past 23 years, Harbour and Associates has told U.S. automakers what they don't want to hear--that they're inefficient and uncompetitive. Here's why knowing the worst about yourself can be the best thing that ever happened to you.READ»

CREATIVITY AND INNOVATION   |  Comment

Kaos-Think -- This Time, in English

BY Heath RowWed Dec 19, 2007 at 12:49 AM

A new book sharing lessons and ideas from the KaosPilots, a progressive business school in Denmark, indicates that business leaders around the world can still learn from the Scandinavian world of work.READ»

BUSINESS BOOKS   |  Comment

The Wizard, King, and Hobbit of Business

BY Jim CollinsWed Dec 19, 2007 at 12:49 AM

The history of IBM unfolds into an epic trilogy about its three CEOs--the determined father, reluctant son, and enterprising stranger.READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT   |  Comment

Avoiding the Superstition Trap

BY Marshall GoldsmithWed Dec 19, 2007 at 12:49 AM

Are you successful in spite of doing things that make no sense at all?READ»

BUSINESS TRAVEL   |  Comment

On the Runway

BY Chuck SalterWed Dec 19, 2007 at 12:49 AM

As a corollary to May's cover feature on JetBlue, Fast Company senior writer Chuck Salter flagged down JetBlue CEO David Neeleman for a candid Q&A about how customer service, employee satisfaction, the long view, and hands-on leadership can help the upstart airline fly high -- and survive increasing competition and the challenges of fast growth.READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT   |  Comment

The Corporate Shrink

BY Dr. Kerry J. SulkowiczWed Dec 19, 2007 at 12:49 AM

A chairman's childish churlishness.READ»

LEADERSHIP   |  1 comment

60 Seconds With Erik Weihenmayer

BY Danielle SacksWed Dec 19, 2007 at 12:49 AM

Erik Weihenmayer was the first blind climber to scale Mt. Everest. Now he's helping corporations see things in a different light.READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT   |  Comment

Are You a Polyolefin Optimizer? Take This Quiz!

BY Alison OverholtWed Dec 19, 2007 at 12:48 AM

Dow Chemicals VP Kurt Swogger has found a way to purify the creative process in RD.READ»

LEADERSHIP   |  Comment

Things Leaders Do

BY Fast CompanyWed Dec 19, 2007 at 12:48 AM

GE's Jeff Immelt on the 10 keys to great leadership.READ»

BUSINESS TRAVEL   |  Comment

And Now the Hard Part

BY Chuck SalterWed Dec 19, 2007 at 12:48 AM

Can JetBlue make the leap from popular (and profitable) niche airline to major player -- without losing its soul? Only if it can grow big but stay small at heart.READ»

ENTERTAINMENT   |  Comment

Chatter

BY Cheryl Della PietraWed Dec 19, 2007 at 12:48 AM

Thanks, Mom!READ»

LEADERSHIP   |  Comment

Practicing More Than Jack Preached

BY John A. ByrneWed Dec 19, 2007 at 12:48 AM

John A. Byrne, editor-in-chief of Fast Company, recalls his first meetings with GE CEO Jeff Immelt -- and considers the leadership style, skills, and strategy of Jack Welch's successor.READ»

LEADERSHIP   |  Comment

Social Capitalists

BY Fast CompanyWed Dec 19, 2007 at 12:46 AM

The top 20 groups that are changing the world.READ»

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