knowledge management

The Pebl is the latest example of Motorola's new design-driven strategy, which is built around entire families of products with shared aesthetic elements.READ»

CUSTOMER SERVICE | 5 comments

What's the 411? Free.

BY Stirling KelsoWed Dec 19, 2007 at 8:07 AM

A new service wants to be who you're gonna call.READ»

KNOWLEDGE MANAGEMENT | Comment

Double or Nothing?

BY Chuck SalterWed Dec 19, 2007 at 8:07 AM

The jury's still out on the new Pebl. Its fate hinges on the interplay among design (the Pebl), the balance sheet (paper), and finicky consumers (scissors), who can cut even the savviest strategy to ribbons.READ»

DESIGN IN BUSINESS | 1 comment

Moto's Mojo

BY Chuck SalterWed Dec 19, 2007 at 8:07 AM

Motorola's new Pebl marks the triumph of design at the venerable company. But is it magical enough to become the next touchstone of telecom, or will people just... skip it?READ»

KNOWLEDGE MANAGEMENT | 1 comment

Virtual Assistance

BY Scott KirsnerWed Dec 19, 2007 at 8:07 AM

Two services that promise to help integrate your cell phone, landline, and email.READ»

INNOVATION | 1 comment

The Wisdom of Crowds (Beta Version)

BY Jory Des JardinsWed Dec 19, 2007 at 8:02 AM

Open-source idea generation. Transparency. Democracy. Sounds great--but can it work in a business?READ»

CREATIVITY AND INNOVATION | 3 comments

The 10 Faces of Innovation

BY Tom Kelley with Jonathan LittmanWed Dec 19, 2007 at 7:59 AM

In an exclusive book excerpt from the general manager of Ideo, we meet the personality types it takes to keep creativity thriving--and the devil's advocate at bay.READ»

KNOWLEDGE MANAGEMENT | Comment

Workplace 1.5

BY Christopher Percy CollierWed Dec 19, 2007 at 7:59 AM

Managing teleworkers--at home, at work, as Starbucks.READ»

INNOVATION | 2 comments

The Art of Work

BY Ann MarshWed Dec 19, 2007 at 7:57 AM

What would happen if the best moments of your life happened at the office? That would be "flow," and thanks to a guy with an unpronounceable name, more and more businesses want to know about it.READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT | Comment

The Taming of a Crew

BY Jennifer VilagaWed Dec 19, 2007 at 7:56 AM

Row, row, row your boat. The sport of crew teaches leaders true teamwork.READ»

INNOVATION | Comment

There's No Business Like FLOW Business

BY Ann MarshWed Dec 19, 2007 at 7:56 AM

Time becomes irrelevant, the water in the teakettle boils away, you forget where you are, so focused are you on the work you're doing. Sound familiar? If not, try taking a look at how some companies are using Mihaly Csikszentmihalyi's ideas to improve the productivity and satisfaction of their employees.READ»

KNOWLEDGE MANAGEMENT | Comment

Icebreaking for Geeks -- and More

BY Ian MountWed Dec 19, 2007 at 7:50 AM

Feel tongue-tied at conferences? These gizmos will do your networking for you.READ»

KNOWLEDGE MANAGEMENT | Comment

Personality Tests: Back With a Vengeance

BY Alison OverholtWed Dec 19, 2007 at 7:49 AM

Are you an INTJ or an ESFP? Why employers love personality tests more than ever, and what you need to know before you pick up a pencil.READ»

KNOWLEDGE MANAGEMENT | Comment

Why the %#$@ Computer Doesn't Get It

BY Michael A. ProsperoWed Dec 19, 2007 at 7:48 AM

Why can't humans and computers just get along? We say one thing, they hear something different. People are from Venus, computers are from, well, a factory somewhere.READ»

KNOWLEDGE MANAGEMENT | Comment

Don't Analyze This

BY Paul B. BrownWed Dec 19, 2007 at 7:46 AM

Take a deep breath. What you think you know about visualization is all wrong.READ»

KNOWLEDGE MANAGEMENT | Comment

Office Handbook

BY Ryan UnderwoodWed Dec 19, 2007 at 7:45 AM

Chapter 6: Employee Input.READ»

KNOWLEDGE MANAGEMENT | Comment

The Corporate Shrink

BY Dr. Kerry J. SulkowiczWed Dec 19, 2007 at 7:44 AM

The perils of talking politics or religion in the office.READ»

KNOWLEDGE MANAGEMENT | Comment

The Privacy Arms Race

BY Lucas ConleyWed Dec 19, 2007 at 7:44 AM

Fancy new software lets managers spy on employees -- and employees evade the scrutiny. Um... trust, anyone?READ»

BUSINESS TRAVEL | 2 comments

Time (Zone) Travelers

BY Scott KirsnerWed Dec 19, 2007 at 12:51 AM

It's becoming the essential competitive edge: the ability to hopscotch the globe, switching countries, cultures, and languages as easily as the rest of us change clothes. Meet some folks who are really living the borderless life.READ»

KNOWLEDGE MANAGEMENT | Comment

Refusing to Gamble on Privacy

BY Lucas ConleyWed Dec 19, 2007 at 12:51 AM

Sandy Hughes, chief global privacy officer for Procter & Gamble, oversees privacy efforts for the company's 98,000 employees working in 80 countries. In an interview with Fast Company, she expanded on the company's approach to privacy, the need for consistency, and the challenges associated with keeping up with change around the world.READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT | Comment

Leave It at the Stream

BY Marshall GoldsmithWed Dec 19, 2007 at 12:49 AM

Instead of being a Monday-morning quarterback, focus on next week's game.READ»

HUMAN RELATIONS AND ORGANIZATIONAL DEVELOPMENT | Comment

The Corporate Shrink

BY Dr. Kerry J. SulkowiczWed Dec 19, 2007 at 12:49 AM

A chairman's childish churlishness.READ»

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