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Q&A   |  Comment

Beepl Launches A Twitter-Simple, "Social Q&A Site"

People, meet Beepl. It launched to the general public yesterday in the online expertise-sharing/question-and-answer sphere after a short private test runREAD»

Identified Takes Analytics, Social Media Into The Employment Market

"It's like the back end of Google PageRank," Identified cofounder Brendan Wallace tells us. "We're ranking people based on who we think is the most relevant for a particular search right now." READ»

Death To Banner Ads! Social Media Campaigns That Worked Without Them

What works in social media marketing? Klout, Wildfire, and Mr Youth reveal results from their most successful campaigns. READ»

LEADERSHIP   |  Comment

Does Social Media Have A Return On Investment?

Do "likes" and retweets add up to sales? Who knows? And who really cares? We're in the "I Love Lucy" era of social-media marketing, a golden age of unaccountability.READ»

How AMEX And Foursquare, Involver And Klout Are Shaping The Conversation Marketing Revolution

American Express deal with Foursquare and a Klout-Involver storyline create for industries real opportunities for measuring ROI on social media advertising and marketing, also herald a new age of content producers who listen well, and write beautifully. READ»

FACEBOOK   |  Comment

Facebook Gets New VIP Sections

Social media influence index Klout allows brands to slip customized Facebook pages and offers to its most influential followers.READ»

Klout's CEO Joe Fernandez: Balance Science With Intuition

Klout team members are in talks with major news labels and media companies to use Klout scores as a way of spreading brand messaging and information, says CEO Joe Fernandez.READ»

Why Tech Nerds Love Flying Virgin America

Social media manager Jill Fletcher on how Virgin America became the airline of choice for the nerd set, and the customer service challenges presented when everyone on board is connected.READ»

Twitter Gets A Tune-Up, Turbo-Boost, and TV-Screen Polish

Twitter's dev team and its app community must be working overtime at the moment--there seems to be a flurry of news about improvements, whole new features and various spit-and-polish activity. We've rounded it up for you. U.K.'s ...READ»