Government officials can use social media for more than just tamping down scandals. Hootsuite CEO Ryan Holmes on how tweets and Facebook posts can save taxpayer dollars, crowdsource legal rulings—and even fight epidemics.
When entertainment giant HMV's Twitter account was hijacked by a 21-year-old intern, the world took notice. HootSuite CEO Ryan Holmes outlines the growing security demands of sensitive social media accounts.
Will businesses get better returns on their social media investment? Will your CEO finally learn to tweet? Ryan Holmes, CEO of Hootsuite, crystal balls the future of social so you're not stuck with—gasp—Twitter 101-level skills.