A mobile app that lets people send gift cards to friends is not the work of a deals company. But it is using discounts to deliver customers—especially the specific demographics individual merchants want—into brick-and-mortar stores.
With a blend of artistry and commercial savvy, Patricia Urquiola enthralls tony Italian furniture makers—as well as BMW, H&M, and high-end hotel chains such as Mandarin Oriental. It’s a beautiful business.
H&M came under fire earlier this year for selling fake organic cotton from India. Ever since, the company has been working to burnish its reputation. Now it's joining forces with Walmart to clean up textile factories in China.