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Ivan Glickman
FEEDBACK   |  Comment

You’ve Asked for Feedback on Your Performance, Now What?

As a manager, there’s an invisible and unspoken wall between you and your staff. It would be great if it didn’t exist, but it does. And even though there are times when you feel like part of the gang, at the end of the day, ...READ»

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Feedback

Kid Stuff "Boy Wonder," our April article about Chris Hughes, drew largely appreciative comments at FastCompany.com. "A pure sign of the changing social-media environment," wrote one. "Acknowledge it, ...READ»

Feedback

Cradle to Cradle Our November 2008 story about green architect William McDonough ("The Mortal Messiah") hit a nerve. "Why pick on him?" one irate reader wrote. "He deserves our thanks, not our scrutiny." Many other emails and ...READ»

PIXAR, Collective Creativity in Action

Creativity, and its coveted byproduct, Innovation does NOT result from an event. Sustained innovation accompanies a culture of innovation. Pixar is one company that has consciously created a culture of sustained innovation. Their ...READ»

Ivan Glickman
CRITICISM   |  Comment

On not biting the feedback that feeds you

"Patronize your local, even if it's a little more expensive. Otherwise, one day, it won't be there." My mother's words, which I've adhered to for years, even when relatively skint. But do you "support ...READ»

CRM   |  Comment

don't be stubborn, listen to your customers: theyn know what they want

This is my first blog here, so I am going to try to lay down some ground work.  Before we can embark in detailed work of what makes feebdack work, and how you can create better customer experiences - let's put some definitions out ...READ»

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