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excellence

EXCELLENCE   |  6 comments

Hotel chains have a lot to learn from the web

BY Fahmi AbdeinWed Jun 10, 2009 at 5:40 AM

Hotels need to learn from web concepts like web analytics, user behavior pattern analysis and creating unique visitor experiences. READ»

CREATIVITY   |  Comment

Give Them a Story to Tell!

BY Ben DruryMon May 11, 2009 at 5:33 AM

I recently attended a lecture on marketing and I heard a statistic that as shocking as it was didn’t really surprise me. You see according to a recent study at Durham University, 68% of customers move to a different supplier/provider purely because of the way their first provider treated them. That’s over two thirds of YOUR customers moving to a competitor, not because of your product, but because of the way it was “packaged”. Gone because of something that is totally within your control. How on earth do organisations get it so wrong?READ»

BUSINESS STRATEGY   |  Comment

First Things First - Part II

BY Fahmi AbdeinSat Sep 20, 2008 at 3:01 PM

Effective decision making skills have a direct relationship to prioritizing. As a business leader you have many decisions that you have to make every day. Some are easy, but others are challenging.  How do we make sure that our ...READ»

EXCELLENCE   |  Comment

Leave your goodness mark on everything you touch

BY Fahmi AbdeinSat Jul 19, 2008 at 3:27 PM

Many people go through life unnoticed, and many leave misery and destruction behind. But a special few leave goodness behind.   Some people light-up the room the second  they enter it, and many light-up the room when they ...READ»

EXCELLENCE   |  4 comments

Excellence Starts at the Top

BY Fahmi AbdeinMon Jul 14, 2008 at 2:14 PM

Have you ever wondered why some companies are exceptional and always on the top? Have you ever thought what makes Sony, Toyota, GE, and Nokia and many others world-class companies? Is it their machines, their systems, or their ...READ»

EXCELLENCE   |  3 comments

Quality People Produce Quality Products

BY Fahmi AbdeinSat Jul 5, 2008 at 5:28 AM

Did you believe otherwise? Think again! Did you remember that time when you hired Mr. X out of despair, hoping that he might turn to be an OK employee? Do you remember those signs of carelessness you observed while interviewing him? ...READ»

EXCELLENCE   |  6 comments

Welcome

BY Fahmi AbdeinFri Jul 4, 2008 at 10:29 AM

The idea for this blog came to me after few bad experiences with various International organizations. It seems that no matter where you are, or what size organizations you deal with, bad service and bad quality products are ...READ»

EFFICIENCY   |  Comment

Can Time Management Lead To Increased Business Profitability?

BY zowoco WoodcockSun May 4, 2008 at 3:29 PM

Learning to effectively manage one's time during one's hours of business is both a science and an art. But too much precious daily business time may easily be lost through implementing time management systems to be truly productive. ...READ»

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