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ethics

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LOVING LEADERSHIP

Currently I am reading the great book ‘ The Power of Design’ from Richard Farson. In his discussion about leadership he says the following: “Love and passion are the organizing forces in leadership and management, overriding ...READ»

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CONFORMITY KILLS INNOVATION

 In many organizations people are encouraged to continue with  ‘business as usual’ and to maintain the status quo. When you think about this, it is quite logical to behave in this way.  The current leaders and managers have ...READ»

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New role needed: Chief Wellbeing Officer

 IntroductionThe pace of change is continuously increasing. Competition is popping up from all over the world.New giants are emerging from countries like China, India, Brazil and South Africa.This puts a lot of pressure on the ...READ»

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CHANGE IS THE NEW NORMAL

A lot of organizations still think that change is an exception to the normal situation. They think that the goal is to return to the status quo as soon as possible. In the IT industry I was used to having two major ...READ»

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Innovation requires new thinking

Thinking is the RootThe starting point of all actions is your thoughts. This means that thinking is ultimately the main driver of the results you and your organization achieve. When your thinking is good, you have good results. And ...READ»

babyshake

Apple Quickly Pulls "Baby Shaker" iPhone App After Predictable Outcry

A company called Sikalosoft launched an extremely poor-taste iPhone application this week: Baby Shaker. It was a tiny, poorly-programmed game that merely played a baby's cry repeatedly until you shook the phone enough. And after a ...READ»

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THE GROW-MODEL FOR PERSONAL AS WELL AS BUSINESS GROWTH

 When I have a coaching client, they usually come to me because they have a problem. Let’s say that the coachee is out of work. He wants a new job, but he also would like support in defining which job/career is an excellent fit to ...READ»

Social Networking and the Brain

Social Networking and the Brain: Continuous Partial Empathy?

Human beings are social animals; we devote a significant portion of our brain just to dealing with interactions with other humans. It should come as no surprise, then, that social Web technologies have a complex relationship with ...READ»

LEADERS   |  2 comments

Time To Scrap the MBA to Prepare Leaders?

Few MBA programs or executive training programs adequately address the crux of developing leaders.Business school or executive training programs should focus more on developing individuals' personal growth with an emphasis on values, emotional intelligence and ethical behavior in business.READ»

machine ethics

Machine Ethics

The conclusion of the Battlestar Galactica television series a couple of weeks ago left viewers with a decidedly mixed message: a superficial gloss of "ooh, the scary robots are coming!", coupled with a more subtle--and, ...READ»

ATTITUDES   |  Comment

RUNNING SERVICES

 Last week I had to buy a new pair of running shoes. Because I do run three times per week, I need to buy regularly new shoes. After  a certain mileage the cushioning is not working properly anymore. Most of the time a starting pain ...READ»

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Flying with a top (?) innovative carrier.

Last week  I did fly with Emirates. As they are  number 42 in FC’s top 50, I had highexpectations. However it is clear that they look for their innovation towardstheir airplanes, technologies and procedures, rather than at the ...READ»

Yelp
ETHICS   |  4 comments

Yelp Accused of Shaking Down Restaurants

A few months ago, I wrote about the travails of user-submitted review site Yelp. Now there are new accusations that the site is running a protection racket to try to sell advertising. Small business owners in the Bay Area have ...READ»

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THE WELLBEING OF BUSINESS

How to improve your performance, easily     Introduction The pace of change is continuously increasing. Competition is popping up from all over the world. New giants are emerging from countries like China, India, Brazil and ...READ»

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REWARDING ROLES OR FEARFUL FUNCTIONING

The lay offs are cascading through geographies, regions and countries. It started in the US, Europe is now following and soon it will be in the East. Whether all share the same reason for those lay offs is very doubtful. It looks ...READ»

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SOS FOR INNOVATION

With all the focus on the financial crisis, lay offs and closure of companies, most organizations tend to forget that innovation is crucial to their survival. If you don’t make sure that customers will keep on buying your ...READ»

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HEALTH CARE OR HEALTH BUSINESS?

  The New Year started with a challenge. My mother had to go into the hospital urgently. On New Year’s Day I phoned the doctor on duty, because her condition was worsening fast. Fortunately she came rather fast and after my ...READ»

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CUSTOMER SERVICE: nuisance or added value?

Last month I did fly from Paris to Mexico City, where I was supposed to catch the next flight to Puerto Vallarta. Yes. I needed some sun and warmth…. While we were already boarded in Paris and waiting to take off, the message came ...READ»

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For the environment………

In most hotel rooms you will find a card in the bathroom, which says: ‘Together we can contribute to improving the environment. We should avoid unnecessary use of water or detergent. If you leave your towel in the bathtub, we ...READ»

Another Credit Crunch

  Retailers who had been bracing for weak sales this holiday season were pleasantly surprised on Black Friday, as retail sales rose 3 percent to $10.6 billion nationally according to MarketWatch. In the midst of the current ...READ»

Big 3 Bailout?

This Saturday as world leaders from the G20 meet in Washington, the topic du jour is stabilizing the world economy. Leaders from the United States, France, Argentina, Australia, Brazil, Britain, Canada, China, Germany, India, ...READ»

The Island of Misfit Toys

  This past Sunday, when 60 Minutes aired a piece about the forsaken places that our old electronics go when we throw them away, I was reminded of the old Rudolph the red-nosed reindeer claymation holiday special about the Island of ...READ»

ATTITUDES   |  Comment

CUSTOMER SERVICE: DIFFERENTIATOR OR NUISSANCE?

Last week my car had to have maintenance. I went to a general service provider, so not a brand dealer. They are located close to where I live, the pricing is excellent and the quality is very good.But the best reason to be their ...READ»

ATTITUDES   |  Comment

INNOVATION: WHERE TO START?

The current state of the economy is ideal for making a fresh start. There is so much changing inside and outside of the organization that you need to formulate an adequate response. It was SusanJeffers who said: “if you do what you ...READ»

Will Obama be the Ethics President?

One of the really astounding things about this election is that no matter how hard they dug, neither the Clinton campaign nor the McCain campaign could come up with any meaningful "dirt" on Obama. Is it possible that in ...READ»

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