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employee relations

Way Way Overboard

Earlier this week, Senator Charles Grassley (R-IA) suggested that executives at AIG Insurance should accept responsibility for the collapse of their company by either resigning or killing themselves.  Yes, that's right.  An ...READ»

Best Is Not Always Nice

I was recently talking with someone who used to work for General Electric during the Jack Welch era.  They said that working at GE was the best job they've ever had.  Not because things were "nice" but because the ...READ»

Didn't Read the Memo

But, still responsible for the content, right? Sounds simple.  Someone writes a memo.  Most people don't write memos because they have nothing else to do, so let's assume there's a legitimate business reason for their ...READ»

Invocation

Lots and lots of talk about the inauguration.  Of course, there should be...the inauguration marks the beginning of a new and exciting era for the country.  Now the talk about Rick Warren's invocation isn't always very positive but ...READ»

Conducting Business With Kindness

Instead of introducing a new concept when it comes to customer service, I believe it is time to re-introduce an old twist – kindness.  Back in the “day,” if you wanted to be successful in business, it was all about kindness ...READ»

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