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Inside the Mind of Jeff Bezos

BY Alan DeutschmanWed Dec 19, 2007 at 7:45 AM

Amazon.com's founder is a study in contradictions -- analytical and intuitive, careful and audacious, playful and determined. What really makes this remarkable entrepreneur tick?READ»

CUSTOMER SERVICE | 3 comments

Inside the Mind of Jeff Bezos

BY Alan DeutschmanWed Dec 19, 2007 at 7:45 AM

Amazon.com's founder is a study in contradictions -- analytical and intuitive, careful and audacious, playful and determined. What really makes this remarkable entrepreneur tick?READ»

E-COMMERCE | Comment

Found Money?

BY Ted Smalley BowenWed Dec 19, 2007 at 7:44 AM

If you take intangible assets into account, annual productivity could rise 1-2%. That's, well, just tangible enough to consider seriously.READ»

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Something Phish-y

BY Scott KirsnerWed Dec 19, 2007 at 7:44 AM

Fighting phishing, the online scam that could leave you with a big hole in your pocket.READ»

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Inside the Mind of Jeff Bezos

BY Alan DeutschmanWed Dec 19, 2007 at 7:43 AM

Amazon.com's founder is a study in contradictions -- analytical and intuitive, careful and audacious, playful and determined. What really makes this remarkable entrepreneur tick?READ»

E-COMMERCE | Comment

Search for Tomorrow

BY Alison OverholtWed Dec 19, 2007 at 12:52 AM

The next generation of online ads promises the most targeted and trackable messages ever. Meet the future of advertising.READ»

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The Net/Net

BY Fast CompanyWed Dec 19, 2007 at 12:50 AM

A go-to guide of the products and services featured in this month's issue.READ»

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A Little Help from Your Friends

BY Alison OverholtWed Dec 19, 2007 at 12:50 AM

Forget online dating. Online business networking is where the really sexy stuff is happening.READ»

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Between the Lines: Six Degrees of Competition

BY Alison OverholtWed Dec 19, 2007 at 12:48 AM

The author of Fast Company's social network software Web exclusive takes a look at the complicity -- and competition -- among several company founders.READ»

E-COMMERCE | 1 comment

Nine Ways to Fix a Broken Brand

BY Scott BedburyWed Dec 19, 2007 at 12:33 AM

The marketing excesses of the past few years left broken pieces scattered across the branding landscape. As a result, many companies are left with bogged-down, boring -- even dying and dead -- brands. Now take a look at your brand: Do you know what's broken? Do you know how to fix it?READ»

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Business Fights Back: eBay Learns to Trust Again

BY George AndersWed Dec 19, 2007 at 12:32 AM

The world's most successful Internet company is based on two pillars of growth: the global spread of Internet-style capitalism and confidence in the basic goodness of the people who do business on the site. Both ideas came under attack on September 11.READ»

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Digital Matters - Issue 52

BY Fast CompanyWed Dec 19, 2007 at 12:32 AM

Most everyone has written off the dotcoms. Smart investors are finding the real value.READ»

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Banker's Hours

BY Bill BreenWed Dec 19, 2007 at 12:31 AM

Janey Place, who runs e-commerce strategy for Mellon Financial, firmly believes in the Internet. But she doesn't believe in the overheated urgency of Internet time or the "ready, fire, aim" model of Internet strategy.READ»

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Trendsetter - Hilary Billings

BY Ron LieberWed Dec 19, 2007 at 12:31 AM

From Pottery Barn to the feel of a room at the W Hotel to finding just the right gift at RedEnvelope, Hilary Billings has mastered the art of creating "lifestyle brands" -- products and services that forge an emotional connection with customers.READ»

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Intel Is Putting Its Chips on the Net

BY Cheryl DahleWed Dec 19, 2007 at 12:28 AM

Craig Barrett won't let the slowdown in the semiconductor market stop his company's bid to be the world's number-one e-commerce player. Says the Intel CEO: "We almost couldn't help becoming an Internet company."READ»

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Clip Job

BY Cathy OlofsonWed Dec 19, 2007 at 12:24 AM

Bet the CompanyREAD»

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No-Sweat Internet

BY Cathy OlofsonWed Dec 19, 2007 at 12:22 AM

ReinventorsREAD»

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Does Adam Simms Have a Sale?

BY Constance LoizosWed Dec 19, 2007 at 12:22 AM

The CEO of iMotors.com wants to use the Web to sell his customers exactly the used car they want at a no-haggle price. But first, in a brutally harsh climate for dotcom retailers, he has to sell his strategy. Do you buy his model?READ»

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When This Dog Barks, Customers Byte

BY Erika GermerWed Dec 19, 2007 at 12:21 AM

What's Your Problem?READ»

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Change Is a Snap

BY Cathy OlofsonWed Dec 19, 2007 at 12:17 AM

Alan Biland and his 50-person team at Snap-on Inc. are developing a set of online tools to help the company sell more hand tools.READ»

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Time Is Money

BY Gina ImperatoWed Dec 19, 2007 at 12:16 AM

Bet the CompanyREAD»

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Life of a (Digital) Salesman

BY Rekha BaluWed Dec 19, 2007 at 12:15 AM

Fast Function: SalesREAD»

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Listen Up!

BY Rekha BaluWed Dec 19, 2007 at 12:13 AM

You can't learn what your customers want if you don't know how to listen to them. And listening smart is harder than it sounds. Here's our crank-up-the-volume guide to building a listening organization.READ»

E-COMMERCE | 2 comments

Fast Guy, Slow Industry

BY Amy WilsonWed Dec 19, 2007 at 12:12 AM

Meet the Ambassador of eSpeed.READ»

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Action Item - Express Mail

BY Gina ImperatoTue Dec 18, 2007 at 11:49 PM

A look at electronic newsletters and moderated email discussions.READ»