From tweeting to photographing models herself to customer service, Diana Harbour is re-defining what it means to be hands-on. Here are the secrets to social selling she's learned with The Red Dress Boutique.
In the late 90s, e-commerce was like the Wild West: no rules, dozens of (weird) players. A decade later only a few have survived. Hiroshi Mikitani, CEO Rakuten's, Japan's largest e-commerce company, explains how they came out on top.