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Stop Yammering and Just Tell Customers Your Story Already!

What sets your business apart from the competition? Really—think about it. It’s easy to spew out generic answers like “customer service” or “attention to detail,” but don’t you think your competitors are claiming ...READ»

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Let’s Be Real: Why Defining Core Values is Crucial to Effective Marketing

Let’s face it. Your customers don’t want to hear that deep, echoey radio voice holler at them to get to your car dealership TODAY, TODAY, TODAY! There are better ways to get your message across. There are authentic ways ...READ»

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Wake Up! Marketing Isn’t Just About Bore-chures Anymore

Unless your customers live underground, they are inundated with advertisements from the moment they wake up to the moment they drop gratefully back into bed. There are bold-lettered newspaper ads and unnaturally upbeat TV ...READ»

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For Authors Who Love Running in Place, the Perfect Exercise: Pursuing Commercial Publication!

If you’re counting on Random House to jump on your book, offer you a fatty advance and slave over marketing, here’s a tough little eye-opener: It’s not gonna happen. Well, okay—technically it could happen. According to ...READ»

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Stop Your Whining and Sit Your Ass in the Chair!

Yeah, I said it. And I’ll say it again: Stop your whining and sit your ass in the chair. Even if you’re blocked. Especially if you’re blocked. See, the thing is that writer’s block—or whatever you call ...READ»

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Stop Being So Shallow—Use Your Dirty Past to Give Your Book Depth

Let’s get one thing straight: Unless it’s a biography on a saint, readers don’t want angelic characters. Readers want characters with demons, with messy, haunted pasts that keep them from getting the present quite right. ...READ»

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Commercial Publishing is Dead

I’m announcing it here.  I’m saying it now.  While commercial publishing will continue to work for mainstream authors, celebrities, and political figures with built in audiences, gone are the days of the new author being ...READ»

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So You Want to Write a Book: Three Tips to Help You Get Started

Treat Writing Like a Job “When I get a minute”; “When I put the kids to bed”; “Any chance I get”; “When I’m on vacation”; “A couple times a week.” Sound familiar? These vague promises to write are the ...READ»

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Are You Writing a Memoir or an Autobiography? How to Tell the Difference

It may seem like a small point, but before you sit down to record the events of your life, you should know: Are you writing a memoir or an autobiography? In casual conversation, most people use the terms ...READ»

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Tipping Points

While I have to admit to being new to assessment and evaluation, I do believe it to be a piece of the puzzle that we can get excited about. It is an integral component that helps build a brand or a program to its tipping ...READ»

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