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  • leadership

    My Dentist Follows Up On Leads. Do Your Sales People?

    Research shows that the sales process for most enterprise sales doesn't begin until after 5 follow-up attempts. Yet most sales people give up after 3 attempts. Why? And what can be done about it?

    Read More »
    By: Neil Baron

  • leadership

    Don't Let Your Expertise Kill Your Products

    Technology companies struggle to explain what they do in a way that non-experts can understand. A major reason is that we use different parts of our brains than our customers and prospects when thinking about our products. Here are three ideas to deal with this challenge.

    Read More »
    By: Neil Baron

  • leadership

    Integrating Two Companies? Don't Lose Sight Of The Customer

    This year, M&A activity is on track for a five-year high. However, while 80% of mergers are done for revenue reasons, only 12% actually result in revenue increases. Here's a road map to increasing your chances of success.

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    By: Neil Baron

  • leadership

    Tips For The Risk-Averse Found Under The HiddenBed

    What do a high-tech Murphy bed company and an energy-efficiency company have in common? Not much, until you look at how each convinced other risk-adverse organizations to adopt new technology. Three tips on how to recruit and manage early adopters--and turn them from skeptics into your greatest supporters.

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    By: Neil Baron

  • leadership

    Rethinking Product Marketing

    The relentless buzz has been about social media and how to leverage FaceBook, Twitter, LinkedIn, etc. While all of the hype has been about the impact of social media on communications, corporations are rethinking the role and importance of product marketing.

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    By: Neil Baron

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  • leadership

    Seven Ways to Build a Better Customer Reference Program

    The greater the customer's perceived risk when buying a solution, the more important references become.

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    By: Neil Baron

  • leadership

    Thank You Aretha for Teaching Us How To Manage Beta Sites

    In 1967, Aretha Franklin, The Queen of Soul, released the mega-hit, “Respect”.   The opening lines to what Rolling Stone considers one of the greatest songs of all time have provided encouragement to people all over the world.   

                "What you want
                 Baby, I got
                What you need
                Do you know I got it? Read More »

    By: Neil Baron

  • leadership

    Why Botching Your Beta Site Is Worse Than Shanking Your Tee Shot

    My fourteen year old son and I decided to learn to play golf together.   We spent the better part of the summer practicing our chipping and putting.   We improved our short game to the point where we were doing well at the local pitch and putt course with its 60 yard holes.   What a shock it was when we tried our luck on a full size course.   My tee shots were all over the place.   I was in trouble long before I got near the green.   I dug a deep hole from which I could not recover.  
    Read More »

    By: Neil Baron

  • technology

    The Trouble With Twitter

    Like many people, I have jumped on to Twitter.  Just in case you have been living under a rock recently, Twitter is a communication service that broadcasts your messages (limited to 140 characters) for all the world to see.  When people subscribe to your message feed (“following” in Twitter speak), they can be sure to see your tweets in their personal view of the global message stream.

    Read More »
    By: James Todhunter

  • leadership

    Is Broadcasting Shifting?

    While the term “broadcasting” means many things most think in terms of blogs, social networks and YouTube. Read More »

    By: Jay Deragon

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