I’m making some people really uncomfortable by asking, “How might we expand the field of change management to take a leap in our thinking and impact change?” Breaking patterns makes people feel uneasy. Oh well. So goes ...READ»
The Harvard Business Review (HBR) weekly poll cites John Kotter's definitive work on leading change featured in the well known HBR article, Leading Change: Why Transformation Efforts Fail.
"Although Kotter’s advice for ...READ»
Have you ever asked these questions when leading change?
Our change management process says I need change a management strategy. How do I create a useful change management strategy?Our change management process says I need a ...READ»
It’s clear to me that leading change is the most important skill—for organizations, governments, communities, and as individuals. So I’m fascinated by change.
I used to think that realizing successful change was about securing ...READ»
When I read articles like Bruce Nussbaum’s, Life in Beta, I am more and more convinced that change management can teach us what (not how) we can do to lead change and design thinking can help us understand how. Humanistic thinking, ...READ»
I love the quote below from former President Bill Clinton. Regardless of whether you are for, or against, health care reform doesn’t matter (advocating or disparaging health care reform is not my point here). The quote captures what ...READ»
By pushing the principles of scientific management too far, corporations are short-circuiting their own futures, says the designiest dean of all the business schools. "The enemy of innovation is the phrase 'prove it,'" Roger Martin says.READ»
Early this week Dyson announced the launch of its new Air Multiplier fan. It was the talk of the town as it involved the use of radical technology and the fact that it has entirely overturned our perception of fans.
Designers like me ...READ»
Unfortunately, traditional change management tactics fall short of realizing successful change. Tactical change management plans are only as useful as the strategy that drives them. You can’t put your change process into boxes and ...READ»
What will life be like 20 or 30 years from now? That used to be a question for futurists, now global climate change makes it something we all think about. The trouble is that the way we think and talk about our impact on the environment is measured in statistics and abstracts. But there is a more tangible way to imagine what that future will look like...READ»
Better ballot design could have changed the results of the 2000 election. A better design for information sharing might have prevented 9/11. Now, could design thinking help fix something fundamentally broken in American democracy: how we engage in national debate?READ»
Yusef Muhammed, the co-designer the 2009 Dyson Award-winning firefighting kitchen faucet, discusses the challenges it meets and the concepts his team discarded.READ»
If you ask me what’s the single biggest challenge, I’d say we simply have too many people. The place is too small for that many people and simply cannot support it. 25 years ago 2 billion people was already too many and soon ...READ»
Design Thinking sits squarely in a Cartesian world of divided minds and bodies in spite of the fact that recent advances in evolutionary theory and cognitive science point to the inseparability of what is called the "hand-brain ...READ»
"You never learn by doing something right ‘cause you already know how to do it. You only learn from making mistakes and correcting them."
Russell Ackoff
Design and "design thinking" is gaining ...READ»
Designer Dustin Curtis was so disgusted with the American Airlines Web site that he redesigned it, and posted the results as an open letter to the company. Guess what? One of AA's designers responded with a long ...READ»
3M Canada recently sponsored a class at Ontario College of Art & Design to revamp its office products, and the company now plans to produce the two best designs. One is a tape dispenser by Matthew Pacione; another is a ...READ»
Those who have stuck with me all week, know that I believe that participation is key to the next big wave of innovation in business and society. Whether it is in the fundamentals of how we think about wealth or the economy, how we ...READ»
In the U.K. in the 1940s, Sir William Beveridge designed what became known as the welfare state. In an ambitious program, the post-war Labor government attempted to put in place a series of services designed to ensure that the ...READ»
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