By pushing the principles of scientific management too far, corporations are short-circuiting their own futures, says the designiest dean of all the business schools. "The enemy of innovation is the phrase 'prove it,'" Roger Martin says.READ»
Early this week Dyson announced the launch of its new Air Multiplier fan. It was the talk of the town as it involved the use of radical technology and the fact that it has entirely overturned our perception of fans.
Designers like me ...READ»
Unfortunately, traditional change management tactics fall short of realizing successful change. Tactical change management plans are only as useful as the strategy that drives them. You can’t put your change process into boxes and ...READ»
What will life be like 20 or 30 years from now? That used to be a question for futurists, now global climate change makes it something we all think about. The trouble is that the way we think and talk about our impact on the environment is measured in statistics and abstracts. But there is a more tangible way to imagine what that future will look like...READ»
Better ballot design could have changed the results of the 2000 election. A better design for information sharing might have prevented 9/11. Now, could design thinking help fix something fundamentally broken in American democracy: how we engage in national debate?READ»
Yusef Muhammed, the co-designer the 2009 Dyson Award-winning firefighting kitchen faucet, discusses the challenges it meets and the concepts his team discarded.READ»
If you ask me what’s the single biggest challenge, I’d say we simply have too many people. The place is too small for that many people and simply cannot support it. 25 years ago 2 billion people was already too many and soon ...READ»
Design Thinking sits squarely in a Cartesian world of divided minds and bodies in spite of the fact that recent advances in evolutionary theory and cognitive science point to the inseparability of what is called the "hand-brain ...READ»
"You never learn by doing something right ‘cause you already know how to do it. You only learn from making mistakes and correcting them."
Russell Ackoff
Design and "design thinking" is gaining ...READ»
Designer Dustin Curtis was so disgusted with the American Airlines Web site that he redesigned it, and posted the results as an open letter to the company. Guess what? One of AA's designers responded with a long ...READ»
3M Canada recently sponsored a class at Ontario College of Art & Design to revamp its office products, and the company now plans to produce the two best designs. One is a tape dispenser by Matthew Pacione; another is a ...READ»
Those who have stuck with me all week, know that I believe that participation is key to the next big wave of innovation in business and society. Whether it is in the fundamentals of how we think about wealth or the economy, how we ...READ»
In the U.K. in the 1940s, Sir William Beveridge designed what became known as the welfare state. In an ambitious program, the post-war Labor government attempted to put in place a series of services designed to ensure that the ...READ»
A significant difference between those of us fortunate to be living above the poverty line and those unfortunate enough to be at the "bottom of the pyramid" is that the 'wealthy' can afford to consume. Being a ...READ»
When I consider bidding for something on e-Bay, the first thing I do is check the reliability rating of the seller. When I want to meet a hard-to-reach executive, I try to establish a link through my network. When I consider which ...READ»
For the next few days I plan to explore what I am calling the Age of Involvement: the role of participation in an information society and how it leads to an expanded view of our economy. I am not an economist and have never studied ...READ»
About a year ago, I happened to be at breakfast panel at the Cooper Hewitt National Design Museum, where Tim Brown, CEO of Ideo, was speaking. At the time, the topic, "What is Wrong with American Design?" was much in the ...READ»
"Design thinking" is all the rage, thanks to Apple, Target, you name it--it's the idea that with a little ingenuity, companies can gear their products and services to what consumers want. But one of the more intriguing ...READ»
Back in November, representatives from most of the major U.S. design organizations, from architecture to graphics to interiors met in D.C. to find a way for design to have a greater role in the incoming Obama ...READ»
There is considerable interest in design thinking and its application to management. A google search on “design thinking” and “management” produced 146,000 items. When “business” is substituted for management the number ...READ»
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