The average company takes 28 hours to respond to a customer question on Facebook. How can you expect customers to engage if you don't?

"We had been a fundraising organization. We are transforming ourselves to be conveners and facilitators of multiple stakeholders--businesses, governments, NGOs, and others--for the purpose of improving people’s lives," says Barry Salzberg, the new chairman of the board for United Way Worldwide.

Fortune 500 companies that rank in the top quartile for women representation on their boards outperform the bottom quartile by more than 53 percent on return on equity. That’s the gender dividend in action.

As gas prices push past $4 a gallon, a new study shows that 78% of Americans would consider purchasing an EV once gas reaches $5 a gallon. Given the unrealistic expectations for EVs, governments will either have to spend a lot subsidizing the technology, or subject Americans to a rude awakening.

Sure, it would be great if the electric vehicle revolution took place in a matter of months or even a few years. But changing the planet's vehicle infrastructure takes time. And a new study from Deloitte Consulting says electric vehicles will only have 2% to 5% of the U.S. market share in 10 years.

Business people who take their commitments seriously add value when they serve on nonprofit boards. They bring much-needed skills, experience, and expertise, as well as company resources. In the best cases, they also make financial contributions and fundraise.

Some of you might wonder whether and what value business people derive from their nonprofit board experiences, in addition to the personal reward and satisfaction of helping to make their communities and world a better place?

With a plethora of challenges (and opportunities) facing our world, I wondered what resolutions and predictions business and social sector leaders would make for 2010. So I asked people who have a wide variety of perspectives, all of whom are deeply involved in understanding and addressing vital issues facing local and global communities.