Who makes the important decisions in your organization? Strategy, product development, budgeting, compensation--that’s what bosses are for, right? Not so fast.
The split-second choices you make each day chart your life's trajectory, and your company's future depends on the hundreds or thousands of small decisions your employees make that will help or hurt you, grow or shrink your profits. Here are some new tools to help you make the right choices.
Gail McGovern turned the Red Cross’s $209 million deficit into a surplus, restored the institution’s reputation, and expanded its services while cutting costs--all while making decisions that literally meant life or death. Here's how her strategies can translate to any organization.
It's a common misconception that knowledge is information when actually, it's the human capacity to take action facing uncertainty. In other words, when you face a problem, how quickly and efficiently can you find and use the knowledge you need to solve it?