FastCompany RSS

customer support

SAN ANTONIO   |  Comment

Getting the Message Out to Cable Customers with PerfTech

Here's another in our series of interesting tech companies in San Antonio, Texas. Perftech makes technology that lets cable companies communicate with their customers in a new wayREAD»

NEXUS ONE   |  Comment

Cracks Show in Google's Nexus One Strategy

Google's Nexus One just keeps popping into the news, but this time its for all the wrong reasons: Barely a week since its launch, the complaints targeted against it are growing from lots of angles. Did Google make a boo boo? Over ...READ»

KAIZEN   |  Comment

The Three Laws of Customer Support

Someone asked me why I don't hire cheaper help for our support staff for my company, http://www.maysoft.com/. You see, we only hire experienced Lotus Notes administrators or excellent Lotus Notes developers in our customer ...READ»