A second product from Lego's crowdsourced Cuusoo project--the Japanese asteroid reconnaissance spacecraft Hayabusa--is scheduled for release on March 2. The venerable toy company may never be the same.
In the book titled, Double Digit Growth author Michael
Treacy identifies a handful of factors that have been associated with double
digit growth. One of the factors is customer retention. Probably, not a
surprise to most of you. However, the question is how do you retain customers
and which customers do you retain?
I, for example, tend to be brand loyal. For some
unknown reason to me, I believe that if I purchase products of the same brand the
products will be compatible with one another.